Gold Loan Officer

RBL Bank; Pune District; On-site; INR 240,000 - 360,000; Full time

Job summary

RBL Bank is seeking a field-focused Gold Loan sales professional to acquire customers through branch referrals, cross-selling, and open market sourcing. You will work to achieve monthly targets and drive disbursements through active customer engagement.

The role involves planning BTL campaigns, promoting Gold Loan products within branches, and building strong ties with branch staff and local business communities. Regular training for branch teams will be part of the responsibilities.

Qualifications

• Acquire Gold Loan customers through branch referrals, cross-selling, and open market sourcing.
• Achieve monthly sales targets for assigned branches.
• Generate quality leads and drive loan disbursements through field activities and customer engagement.
• Plan and execute BTL marketing campaigns to increase product awareness and customer acquisition.
• Ensure effective visibility and promotion of Gold Loan products within branch premises.
• Build strong relationships with branch staff, existing customers, and local business communities.
• Conduct regular training sessions for branch teams on Gold Loan products, processes, and sales techniques.

Responsibilities

• Acquire Gold Loan customers through branch referrals, cross-selling, and open market sourcing.
• Achieve monthly sales targets for assigned branches.
• Generate quality leads and drive loan disbursements through field activities and customer engagement.
• Plan and execute BTL marketing campaigns to increase product awareness and customer acquisition.
• Ensure effective visibility and promotion of Gold Loan products within branch premises.
• Build strong relationships with branch staff, existing customers, and local business communities.
• Conduct regular training sessions for branch teams on Gold Loan products, processes, and sales techniques.

Job description

Key Responsibilities

• Acquire Gold Loan customers through branch customer referrals, cross-selling, and open market sourcing.
• Achieve monthly sales and business targets for assigned branches.
• Generate quality leads and drive loan disbursements through field activities and customer engagement.
• Plan and execute BTL marketing campaigns to increase product awareness and customer acquisition.
• Ensure effective visibility and promotion of Gold Loan products within branch premises.
• Build strong relationships with branch staff, existing customers, and local business communities.
• Conduct regular training sessions for branch teams on Gold Loan products, processes, and sales techniques.
• Support branches in end-to-end Gold Loan operations, including documentation and auction-related activities.
• Coordinate with internal teams to ensure seamless customer service and operational support.
• Monitor delinquent accounts and follow up with customers to ensure timely repayments.
• Maintain compliance with organizational policies, regulatory requirements, and operational guidelines.
• Stay updated on local market trends, competition, and customer requirements to drive business growth.