Go-to-Market Global Operations, Sales Tools & Technologies Product Owner (Salesforce.com)

Teradata

Navi Mumbai

On-site

INR 1,500,000 - 2,200,000

Full time

14 days+

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Job summary

Teradata is seeking a Product Owner for its Sales Tools and Technologies team. The ideal candidate will focus on implementing and improving business processes and technologies, collaborating with sales and partner teams, and driving significant technology solutions. This full-time position is based in Navi Mumbai and requires a strong analytical mindset with experience in CRM systems, particularly Salesforce.

Qualifications

3-5 years experience as a Product Owner or Sales Operations role.
Experience managing CRM (Salesforce) and leading cross-functional programs.
Ability to manage multiple projects concurrently.

Responsibilities

Define and document CRM best practices for sales processes.
Build relationships with cross-functional teams to support sales operations.
Participate in roadmap identification and project delivery cycles.

Skills

Analytical skills

Problem-solving

Project management

Business acumen

Education

Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Engineering, Mathematics, or Statistics

Tools

Salesforce

Salesforce CPQ

Job description

Go-to-Market Global Operations, Sales Tools & Technologies Product Owner (Salesforce.com)

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Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You'll Do

Teradata is looking to add a new Program Manager / Product Owner to our existing Global Sales Operations Tools & Technologies team of analytical, problem solving and solution-oriented product owners and program managers with experience supporting sales teams.

Day to day focus is on implementation, adoption, hygiene and documenting best practices while being on the leading edge of developing and representing business requirements for our Sales and Channel Partner Cloud Platform and other sales technologies. This position will work closely with Sales and GTM Leadership, Account Teams,Partner Team (Global Alliances / Client Relationship Management), Sales Operations Managers, Technology and Enablement teams, Marketing, IT to define and deliver channel partner technology solutions and business processes aligned with our strategy and roadmap.

The ideal candidate will be data driven, intellectually curious, a fast learner, and able to move quickly while maintaining focus on high impact projects aligned to a global strategy and to develop and make recommendations on business technology and business process improvements.

This is a full-time individual contributor position based in a Teradata office in India.

Responsibilities:

Product Owner for assigned capability / program area representing the business stakeholder(s) and/or customer(s) and process owner for such designated areas and capabilities
Define, document, and share CRM best practices to ensure sales processes and terminology are consistently understood and applied across the organization and regions
Develop and make recommendations to business process improvements and impacts to different business / sales and partner areas
Build and manage relationships with cross-functional teams such as Geographic Sales Leadership and Sales Operations Managers, Marketing, and IT to ensure that tools and technologies are set up and aligned to effectively support Teradata’s coverage models around the world.
Work closely with Sales Enablement to identify training needs for leadership and account team members on technology, tools, business practices and processes.
Actively participate in roadmap identification and prioritization with Business and IT partners managing all phases of the program / project delivery cycle and consult / bring recommendations for programs / projects.
Determine the business impact of current and future technologies for the GTM Organization
Support the Deal Desk in using Teradata’s Salesforce CPQ implementation, in the areas of modeling the complex deals in quotes and approval process.
Provide support to teams working on analytics based on CPQ data as a subject matter expert both in business and technical perspective of the CPQ solution.

Who You'll Work With

You will interact directly with field sales, sales leaders, and other team members to capture feedback for sales technology and process improvements to drive adoption and deliver business value.

What Makes You a Qualified Candidate

3-5 years of experience as an Agile / Scrum product or process owner experience or 3-5 years Sales Operations, Sales Support, or Sales Field Impacting role experience.
Direct experience in managing and driving value from CRM (Salesforce. com) and sales tools and leading / partnering cross-functionally to deliver complex programs and projects.
Experience with direct sales and resellers/distribution partner processes in a SaaS/Cloud enterprise company or software vendor, and knowledge of how these processes integrate into existing systems/tools.
Experience with Salesforce Partner Relationship Management (PRM), Salesforce Communities, Partner platforms and a good understanding of the different channel partner types is a plus.
Must possess business acumen, field facing acumen, strong analytical, troubleshooting, problem-solving, and project management skills.
Proactive and passionate: Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations.
Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment.
Solution Business Consulting skills, including analysis/evaluation of business and/or system processes and functional recommendation highly desired.
Experience working and communicating with senior executives to solve complex business problems.
Bachelor’s Degree in an analytical field (e. g. Computer Science, Information Systems, Business Administration, Engineering, Mathematics, or Statistics)
Hands on experience with Salesforce CPQ (user/admin). Preferred Salesforce CPQ Specialist certification.
Ability to drive requirements and influence decision makers to drive process & tool improvements in line with CPQ best practices.

What You Will Bring

Project/Program Management, or Agile / Product Owner Certification a plus, but not required
Salesforce or PRM Certifications a plus but not required

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

Seniority level