Senior Client Manager

NTT Global Data Centers

Uttar Pradesh

Hybrid

INR 1,500,000 - 2,500,000

Full time

14 days+

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Job summary

A leading IT services provider in Uttar Pradesh is seeking a Senior Client Manager to enhance client relationships and drive revenue growth. This role emphasizes managing relationships, ensuring client satisfaction, and identifying client needs to offer tailored solutions. Candidates should possess advanced experience in partner management and business development, along with strong communication skills. The position supports a hybrid working environment.

Qualifications

Advanced experience in managing global partnerships.
Experience in business development or sales in IT.
Ability to link high-value services to client needs.

Responsibilities

Manage and grow relationships with clients.
Drive land, expansion, and renewals across assigned accounts.
Develop governance and compliance policies.

Skills

Advanced experience in global partner management

Experience in IT or professional services

Strong business acumen in sales

Knowledge of company's offerings and market trends

Excellent client engagement skills

Prior experience with Salesforce.com

Education

Bachelor's degree in business or sales-related field

Job description

Join to apply for the Senior Client Manager role at NTT Global Data Centers

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business.

You will work closely with various stakeholders, including vendors and partners, to achieve the results we aim for. Using our company's sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts. As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships.

Your role goes beyond just meeting quotas. You will identify current needs, articulate how we can meet those needs through our solutions, and drive demand. By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth. You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.

To thrive in this role, you need to have:

Advanced experience in global partner management, sales environments, and customer service.
Experience in the IT or professional services industry, focusing on business development and/or sales.
Strong business acumen in sales, focusing on planning and leveraging tools and DATA.
Knowledge of the company's offerings, client applications, use cases, and market trends.
Ability to link our high-value services to specific client needs and outcomes.
Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities.
Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.
Prior experience with the Salesforce.com contact platform.
A bachelor’s degree or equivalent in business or a sales-related field.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level