GMS-Staff-CyberArk

EY; Coimbatore District; On-site; INR 500,000 - 800,000; Full time

Job summary

EY invites you to join Global Managed Service – Privileged Identity and Access Management as a Staff Analyst. You will support CyberArk PAM day-to-day operations, monitor performance, and provide first-level assistance for privileged account access.

You’ll collaborate with cybersecurity teams, document procedures, contribute to training, and assist audits while staying current with CyberArk features and best practices.

Qualifications

• Bachelor's degree in computer science, IT, cybersecurity or related field.
• Basic understanding of cybersecurity principles.
• Familiarity with Windows and Unix/Linux operating systems.
• Knowledge of Active Directory and LDAP is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Willingness to learn and adapt to new technologies and challenges.
• Certifications such as CyberArk Defender or Sentry are desirable but not mandatory.
• Experience with CyberArk or PAM solutions is beneficial but not required.

Responsibilities

• Assist in the administration and maintenance of the CyberArk PAM solution, including the management of safes, platforms, and policies.
• Monitor the health and performance of the CyberArk environment, responding to alerts and notifications in a timely manner.
• Provide first-level support for issues related to privileged account access, including password checkouts, session management, and account onboarding.
• Participate in the onboarding of new accounts into the CyberArk platform, ensuring compliance with security policies and best practices.
• Collaborate with the cybersecurity team to implement enhancements and updates to the CyberArk infrastructure.
• Document standard operating procedures, system configurations, and incident reports.
• Assist in the development and delivery of CyberArk user training and awareness programs.
• Support internal and external audits by providing necessary documentation and evidence related to CyberArk operations.
• Stay up-to-date with the latest CyberArk features, updates, and industry best practices.
• Perform routine maintenance tasks such as patching, upgrades, and backups of the CyberArk environment

Skills

Cybersecurity fundamentals

Windows and Linux

Active Directory/LDAP

Analytical thinking

Communication skills

Teamwork in fast-paced environments

Willingness to learn

CyberArk or PAM exposure (desirable)

CyberArk Defender or Sentry (desirable

Education

Bachelor's degree in CS/IT/Cybersecurity or related field

Tools

CyberArk PAM

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Managed Service – Privileged Identity and access Management – Staff

CyberArk Operations Support Analyst is responsible for supporting the day-to-day operations of the CyberArk Privileged Access Management (PAM) platform. This includes managing the CyberArk infrastructure, monitoring system performance, and providing first-level support to resolve issues related to privileged account management. The ideal candidate will have a foundational understanding of cybersecurity principles and be eager to learn and grow within the field.

Key Requirements / Responsibilities:

• Assist in the administration and maintenance of the CyberArk PAM solution, including the management of safes, platforms, and policies.
• Monitor the health and performance of the CyberArk environment, responding to alerts and notifications in a timely manner.
• Provide first-level support for issues related to privileged account access, including password checkouts, session management, and account onboarding.
• Participate in the onboarding of new accounts into the CyberArk platform, ensuring compliance with security policies and best practices.
• Collaborate with the cybersecurity team to implement enhancements and updates to the CyberArk infrastructure.
• Document standard operating procedures, system configurations, and incident reports.
• Assist in the development and delivery of CyberArk user training and awareness programs.
• Support internal and external audits by providing necessary documentation and evidence related to CyberArk operations.
• Stay up-to-date with the latest CyberArk features, updates, and industry best practices.
• Perform routine maintenance tasks such as patching, upgrades, and backups of the CyberArk environment

Preferred Skills:

• Basic understanding of cybersecurity principles and practices.
• Familiarity with Windows and Unix/Linux operating systems.
• Knowledge of Active Directory and LDAP is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Willingness to learn and adapt to new technologies and challenges.
• Any experience with CyberArk or other PAM solutions is beneficial but not required.
• Certifications such as CyberArk Defender or Sentry are desirable but not mandatory for entry-level applicants

Education:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.

Work Requirements:

• Willingness to travel as required
• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

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