Global Process Owner and Benefits Delivery Manager

Finastra; Bengaluru; On-site; Full time

Job summary

An established industry player is on the lookout for a Global Process Owner and Benefits Delivery Manager. This role offers a unique opportunity to lead a dedicated team in enhancing benefits delivery and driving continuous improvement across the organization. You will oversee a substantial benefits budget, ensuring effective management and reporting while fostering a collaborative environment. If you are detail-oriented and passionate about making a difference in benefits management, this position promises a rewarding career path in a dynamic setting.

Qualifications

• 6+ years managing Global Benefits with a focus on continuous improvement.
• Experience leading teams and managing budgets effectively.

Responsibilities

• Design and automate processes for effective benefits delivery.
• Lead a team of benefits consultants and manage the benefits budget.

Skills

Team Management

Process Design

Continuous Improvement

Budget Management

Data Analysis

Job description

Responsibilities

What will you contribute?

Finastra is currently seeking a Global Process Owner and Benefits Delivery Manager. This is a superb opportunity into a stretching and career-enhancing role. The ideal candidate should be forward-thinking, dedicated, and detail-oriented with a strong desire to work with awesome people in a highly collaborative environment. You will have a team of five and report to the Director, Global Benefits and Mobility.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited to, the following:

1. End to end process design and automation ensuring the effectiveness of benefits delivery across the organization.
2. Continuous improvement to improve quality and efficiency of delivery including benefits education in countries, improvement of self-serve through analysis of trends and data.
3. Lead a team of benefits consultants providing Tier 1-3 benefits management including resolution of complex cases relating to benefits in all countries of operation.
4. Managing the benefits budget delivery ($70m – 10% of total People Cost) – tracking the end-to-end purchase placement & fulfillment (reconciling orders & invoices) – including annual forecasting and alignment with finance MTP.
5. Supplier analysis to improve quality of delivery.
6. Metrics and Reporting: Develop and track key performance indicators to measure success and improve productivity.
7. Benefits Education: Own manager and leader education presenting to PLG and SLT & AMA in countries.

Required Experience:

1. Six years experience in managing Global Benefits.
2. Six years experience in Continuous Improvement.
3. Five years experience in managing teams (focus on productivity, reporting key performance, and analysis).
4. Five years experience in managing budgets.