Global Master Data Specialist

Nettitude Group; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

LRQA in Mumbai is seeking a Master Data Specialist to ensure accurate, timely, and compliant processing of customer, supplier and employee master data. You will work across ERP systems such as SAP, maintain data quality, resolve issues, and adhere to SLAs while supporting continuous improvement.

This role requires attention to detail, stakeholder communication, and the ability to follow SOPs in a fast-paced, global environment.

Qualifications

• Experience in Master Data Management, Finance Operations or similar.
• Strong data quality and governance understanding.
• Attention to detail with analytical problem-solving.
• Ability to work in an SLA-driven, high-volume environment.
• Good communication and stakeholder management skills.
• Ability to follow SOPs and policies.

Responsibilities

• Process creates, changes, blocks and other master data requests across Customer, Supplier and Employee domains.
• Validate requests for completeness, accuracy, supporting documentation and required approvals.
• Maintain data accuracy, completeness and consistency.
• Manage requests within SLAs, priorities and quality standards.
• Work within a shared queue and provide cross-functional support across all Master Data domains.
• Communicate with requestors to clarify incomplete or inconsistent information.
• Identify and escape complex issues, exceptions, risks and data quality concerns.
• Perform basic quality checks and support data cleansing, enrichment and remediation activities.
• Follow approved SOPs, policies, controls and validation rules.
• Maintain appropriate records and audit trails for completed requests.
• Support process improvements, system changes, testing and documentation updates.
• Contribute to continuous improvement by identifying recurring issues and opportunities for process simplification or automation.
• Share knowledge and support cross-training within the Master Data team.
• Collaborate with the Senior Master Data Specialist and Team Lead to ensure effective team performance and business continuity.
• Required to work as per UK shift from 12 pm to 8 pm

Skills

Master Data Mgmt

Data governance

Stakeholder management

Analytical skills

Education

Bachelor's degree in any relevant field

Tools

SAP

Job description

Role Purpose

Responsible for the accurate, timely, and compliant execution of global Customer, Supplier, and Employee Master Data processes, ensuring high data quality, adherence to established procedures and controls, and delivery within agreed SLAs and service standards.

Key Responsibilities

• Process creates, change, block and other master data requests across Customer, Supplier and Employee domains.
• Validate requests for completeness, accuracy, supporting documentation and required approvals.
• Maintain high standards of data accuracy, completeness and consistency.
• Manage requests within agreed SLAs, priorities and quality standards.
• Work within a shared queue and provide cross-functional support across all Master Data domains.
• Communicate with requestors to clarify incomplete or inconsistent information.
• Identify and escape complex issues, exceptions, risks and data quality concerns.
• Perform basic quality checks and support data cleansing, enrichment and remediation activities.
• Follow approved SOPs, policies, controls and validation rules.
• Maintain appropriate records and audit trails for completed requests.
• Support process improvements, system changes, testing and documentation updates.
• Contribute to continuous improvement by identifying recurring issues and opportunities for process simplification or automation.
• Share knowledge and support cross-training within the Master Data team.
• Collaborate with the Senior Master Data Specialist and Team Lead to ensure effective team performance and business continuity.
• Required to work as per UK shift from 12 pm to 8 pm

What You’ll Bring

• Experience in Master Data Management, Finance Operations, or a similar operational environment.
• Good understanding of Customer, Supplier, and Employee Master Data processes.
• Experience working with ERP systems such as SAP or equivalent platforms.
• Strong understanding of data quality, validation, and governance principles.
• Strong attention to detail with good analytical and problem-solving skills.
• Ability to work effectively in an SLA-driven, high-volume environment.
• Good communication and stakeholder management skills.
• Ability to follow and apply SOPs, policies, controls, and standard processes
• Ability to work collaboratively within a cross-skilled and shared-queue team environment.

Who are LRQA?

LRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.

Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.

What We Offer

Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market, and a comprehensive benefits package.

Pre-Employment Checks

If you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable.

These checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required.

At LRQA, we belive that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.

We belive the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.

Guided by Vision and powered by Expertise, we're united by a shared purpose. If you're driven to make a difference, you'll belong here.