Global Copilot Architect

Sodexo; Gurugram District; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Sodexo seeks a Copilot & Copilot Studio Architect to design scalable, secure solutions across M365, Power Platform and AI-enabled collaboration. You will partner with global teams—security, data, IT and business—to drive governance, architectures and operational runbooks.

The role emphasizes enterprise patterns, risk-aware design and executive-ready communications, with delivery enablement across global partners.

Qualifications

• Experience delivering enterprise-grade M365/Power Platform solutions.
• Ability to design secure, scalable architectures with governance.
• Knowledge of identity, data governance and compliance concepts.
• Strong communication with technical and executive audiences.
• Experience with offshore and global teams is a plus.

Responsibilities

• Define target architecture principles for M365 Copilot and Copilot Studio agents.
• Design reusable patterns for agents, connectors, data access and authentication.
• Translate business requirements into secure, scalable designs.
• Review designs for security, compliance and governance alignment.
• Maintain architecture docs, decisions and runbooks.
• Govern Copilot Studio environments, pipelines and support models.
• Collaborate with Security, DPO, Data and IT teams for risk reviews.
• Guide delivery teams and partners in implementing and operating Copilot services.

Skills

Copilot design

Enterprise architecture

Security & compliance

Stakeholder communication

Autonomy

Executive communication

AI integration

Tools

SharePoint Online

Teams

OneDrive

Power Automate

Power Apps

Dataverse

Microsoft Graph

Azure

Entra ID

Purview

Job description

We are looking for a Copilot & Copilot Studio Architect, reporting to the Head of Global Collaboration Services.

The role is responsible for designing scalable, secure and compliant solutions that improve productivity, automate business processes, and support innovation across the organization.

The architect will work closely with Microsoft 365, Power Platform, Security, DPO, Data, local IT and business teams.

Key Responsibilities

• Help define target architecture principles for M365 Copilot, Copilot Studio agents.
• Design reusable patterns for agents, connectors, knowledge sources, actions, orchestration, authentication and data access.
• Assess business requirements and translate them into secure, maintainable and scalable technical designs.
• Review solution designs to ensure alignment with enterprise architecture, security, compliance, data governance and operational standards.
• Maintain technical architecture documents (TADs), design decisions, implementation guides and operational runbooks.

Copilot Studio and Power Platform governance

• Establish governance guardrails for Copilot Studio environments, makers, connectors, agent lifecycle, deployment pipelines and support models.
• Work with the PowerPlatform team to apply current governance and help design a target governance.
• Define approval, review and escalation processes for business-critical or sensitive agent use cases.
• Support the design of monitoring, analytics and service quality indicators for deployed agents and automation scenarios.

M365, security and compliance integration

• Work with Security and Compliance teams on identity, access, sensitivity, data loss prevention, information protection, auditability and responsible AI requirements.
• Guide teams on secure use of enterprise data sources, Microsoft Graph, connectors and external system integrations.
• Contribute to risk assessments, security reviews and privacy-by-design evaluations for Copilot and agent scenarios.

Delivery enablement and continuous improvement

• Support local IT teams, product teams and delivery partners in implementing, operating and improving Copilot and Copilot Studio services.
• Act as a senior technical reference for complex incidents, design questions, platform evolutions and adoption blockers.
• Conduct technology watch on Copilot, Copilot Studio, Power Platform, agents and Microsoft AI roadmap changes.
• Identify opportunities to industrialize successful use cases and promote reusable assets, templates and best practices.
• Prepare clear technical and executive-level communication materials, decision notes and recommendations.

Required Profile

10-12 years of experience

Technical expertise

• Strong expertise in Copilot, Copilot Studio and enterprise agent design, including knowledge grounding, actions, connectors and deployment constraints.
• Good understanding of M365 administration and architecture, especially SharePoint Online, Teams, OneDrive and M365 governance.
• Good understanding of Power Platform architecture: Power Automate, Power Apps, Dataverse, environment strategy, DLP, connectors, licensing and ALM.
• Good knowledge of identity, security, compliance and data governance topics such as Entra ID, Purview, sensitivity labels, DLP, audit, eDiscovery and privileged access.
• Ability to understand integration patterns involving Microsoft Graph, APIs, Azure services and enterprise applications.

Experience and seniority

• Significant experience in designing and delivering enterprise-grade M365, Power Platform or AI-enabled collaboration solutions.
• Proven ability to operate in a global, complex and regulated enterprise environment with multiple stakeholders and governance bodies.
• Ability to challenge solution choices constructively and balance innovation, user experience, security, compliance and operational sustainability.
• Comfortable producing architecture documentation, governance frameworks, technical operational guides and executive summaries.
• Experience working with offshore teams, local IT teams, business representatives, security, legal, privacy and enterprise architecture communities.

Soft skills

• Strong communication skills with the ability to explain technical concepts clearly to non-technical audiences.
• Customer-oriented mindset and ability to understand business needs before proposing a technical solution.
• High level of autonomy, structured thinking and ability to drive topics from ambiguity to decision.
• Ability to influence without direct authority and build trust with senior stakeholders.
• Curiosity for AI innovation combined with pragmatic risk management and enterprise delivery discipline.

Additional Qualifications

• Microsoft certifications in Microsoft 365, Power Platform, Security, Azure or AI are a plus.
• Experience with Copilot Studio solution lifecycle management, agent monitoring and production support models is a plus..
• Experience with change management, adoption programs or training enablement is a plus.

Languages

Fluent English is required, both written and spoken. French and Spanish are a plus.