Global Business Support Associate (PLM)

Hitachi Energy; Vadodara; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Hitachi Energy in Vadodara, India, seeks a Global Business Support Associate – PLM to support and enhance the HVPLM landscape using PTC Windchill across centers and factories. You will handle PLM governance, data management, user support, and process standardization to enable global collaboration.

You will engage with global admins, provide end-user support for Creo/Windchill, and drive continuous improvement. Strong English skills and ownership are essential for success.

Qualifications

• Bachelor’s degree in engineering with relevant experience or a Master’s in CAD/CAM/PLM.
• Strong Creo and Windchill expertise; solid knowledge of international engineering standards.
• Experience with AutoCAD, ERP systems, and collaboration tools is beneficial.
• Excellent communication and global stakeholder management.
• Independent, accountable, and improvement-focused mindset.
• Adaptable to agile and fast-evolving digital engineering environments.
• Growth path toward global PLM governance and standards management.
• Regular interaction with global centers, factories, IT teams and external vendors.
• Fluent English, both spoken and written.

Responsibilities

• PLM governance, administration, access management, and roadmap execution.
• End-user support for Creo, Windchill, and CAD/PLM issues; data migration tasks.
• Standardize PLM processes; drive global collaboration and knowledge sharing.
• Train users and act as internal PLM consultant; document best practices.
• Manage materials and parts data governance with global standards.
• Collaborate with global technology centers and vendors; ensure regulatory compliance.
• Continuously improve processes and adapt to agile digital engineering.

Skills

Creo

Windchill PLM

Engineering standards knowledge

Education

Bachelor's degree in Mechanical Engineering

Master's degree in CAD/CAM or PLM-related disciplines

Tools

AutoCAD

Microsoft 365

SharePoint

PowerApps

Azure DevOps

SAP or ERP systems

Granta MI

Model CHECK

TOOLKIT

Pro/PROGRAM

Job description

The Opportunity

The Global Business Support Associate – PLM will support and continuously improve the HVPLM landscape based on PTC Windchill across global High Voltage Technology Centers and factories. The role focuses on PLM business administration, product and materials master data management, user support, process standardization, and global collaboration. Over time, the role will assume broader responsibility for PLM governance, standard & vendor parts management, and materials data strategy.

How You’ll Make An Impact

• PLM Business Administration & Governance, PLM business administration and access management, User and user group management, Support HVPLM strategy roadmap execution, Coordination with global business administrators
• Application Support & Operations, End-user support for Creo, AutoCAD, and Windchill, Troubleshooting CAD/PLM-related issues, Client application packaging, Support legacy data migration and loading
• Process Improvement & Customization, PLM process validation across HV businesses, Customization development for new and existing PLM processes, Standardization of local change management practices
• Knowledge, Training & Enablement End-user training for Creo and PLM, Knowledge management and documentation, Acting as subject matter expert and internal consultant
• Materials & Parts Data Management (Strategic Role), Global standard & vendor parts management, Materials master data governance, Portfolio control of standard/catalog parts, Contribution to global central standards team
• The role is expected to act as a subject matter expert on PLM and CAD tools, mentor colleagues by sharing best practices, and represent the HVPLM function in internal and external forums.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor’s degree in Mechanical Engineering with minimum 5 years of relevant experience, or Master’s degree in CAD/CAM, Machine Design, or PLM-related disciplines.
• Must Have Skills Strong experience with PTC Creo, Hands-on experience with PTC Windchill (PLM), Understanding of international engineering standards (ISO, EN, DIN, ANSI, JIS, GB)
• Good to Have Skills Model CHECK, TOOLKIT, Pro/PROGRAM; AutoCAD (basic to intermediate); Microsoft 365 tools; SharePoint, PowerApps; Azure DevOps; SAP or other ERP systems; Granta MI (basic to intermediate); Experience in materials data management and global standards
• Strong communication and stakeholder management skills in a global environment
• Ability to work independently with high ownership and accountability
• Process-oriented mindset with continuous improvement focus
• Adaptability to agile and fast-evolving digital engineering environments
• This role offers a clear growth path toward global PLM governance, process ownership, and enterprise-level materials and standards management.
• Regular interaction with global technology centres, factories, IT teams, and external vendors.
• Proficiency in both spoken & written English language is required

Publication date : 2026-06-16