GIB-Area Head

Hdfc Bank; Gangtok; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

HDFC Bank is seeking a GIB-Area Head for Govt & Institutional Business to drive CASA value, NAV, and FD growth across Pan India. You will lead a team of Sales Officers, coordinate with product and compliance teams, and meet customers regularly to tailor banking solutions.

The role reports to the GIB - Regional Head and involves moderate travel. The ideal candidate brings 8–10 years of banking experience, postgraduate education, and strong skills in sales, regulatory knowledge, and stakeholder

Qualifications

• Post-Graduation degree is required.
• 8–10 years of banking experience preferred.
• Exposure to Govt. and Institutional banking is advantageous.
• Strong leadership and relationship-building skills.

Responsibilities

• Achieve NAV, numbers and TD plans and monitor balance build-ups.
• Scope and segment government and institutional banking opportunities.
• Staffing and productivity: onboard sales executives and drive targets.
• Branch support: ensure accounts open within target times and support branches.
• Relationship management: meet customers and coordinate with product teams.
• Lead regular meetings with Branch Managers and cluster heads; implement plans.

Skills

Team handling

Sales and influencing

Banking product knowledge

Regulatory knowledge

Planning and organizing

Communication

Industry trends awareness

Education

Post-Graduation

Job description

Job Title:

GIB-Area Head -Govt.&Institutional Business

Job Details:

Business Unit: Govt & Institutional Business

Team: Channel

Reports to: GIB - Regional Head

Location: Pan India

Job Function: Sales

Role Type: Team role

Direct Reportees: 5-6 (BSO)

Travel Required: Moderate

Job Band Range: E3-E4 (Exceptional Case D1)

JD Created/Updated: 24-10-2018

Approved by: Ajay Kumar Sharma - A0499

Version No: 2.0

Job Purpose:

To achieve annual budgeted business numbers for CASA Value, NAV, Number of Accounts, and Fixed Deposits with a team of Sales Officers in the assigned geographical area.

Job Responsibilities:

• Achieve NAV, Numbers and TD plans and Monitor Balance build ups: Ensure achievement of budgets for CASA Value, NAV, Numbers, and FD; meet Sales Officer productivity; build account balances by cross-selling products like Online collection and Payments, payment gateway, Enet, CMS/eCMS; track and activate inactive accounts.
• Market Scoping and Segmentation: Scope and segment the market for CASA and TD accounts; ensure team has a list of all Government Departments, Schemes, and institutions in the territory; personally meet potential customers to analyze requirements and provide customized solutions; ensure team is updated on documentation for Govt. and Institutional CASA, FD, and FCRA accounts.
• Staffing and Productivity: Ensure budgeted sales executives are onboard; complete HR formalities for new recruitment; provide training and updates on documentation and PLP structure; motivate sales officers to achieve targets.
• Branch Support: Understand catchment details; track and facilitate budgeted branches with zero Government and Institutional accounts; ensure accounts are opened within specified TATs; assist branches in converting leads; conduct joint calls with RMs/PBs/BMs.
• Relationship management and Increase Wallet Share: Meet customers regularly to understand needs and offer viable solutions; liaise with product team for necessary approvals; update product team on competition offerings.
• Joint meeting with Branch Banking: Conduct regular weekly/monthly meetings with Branch Managers/Cluster Heads; update on business status; create and implement plans/strategies for each branch/cluster with CH.

Educational Qualifications:

Post-Graduation

Key Skills:

• Team Handling Skills
• Sales and Influencing Skills
• Banking Product & Process Knowledge
• Regulatory Knowledge
• Planning and Organizing Skills
• Communication
• Knowledge of Competition & Current trends in financial Industry

Experience Required:

Minimum 8 to 10 years

Exposure to banking preferable

Major Stakeholders:

• Customers
• All Internal Product and compliance Teams
• Branch Banking Team
• Operations