German Language Specialist - Underwriting Document Review

ALLIANZ SERVICES PRIVATE LIMITED; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Allianz Services Private Limited is seeking a German Language Specialist for underwriting document review at our Pune location. You will process German-language insurance documents, extract underwriting details, and route files to the correct review queue.

The role requires CEFR B2+ German, strong reading skills for various handwriting styles, meticulous attention to detail, and comfort with document management and MS Office. Work from office in EON IT Park, Kharadi, Pune.

Qualifications

• German language proficiency at CEFR B2 or above; certified.
• Strong reading skills across handwriting and older form layouts.
• Detail-oriented with accuracy in high-volume document handling.
• Able to work to clear rules and procedures while spotting cases that don’t fit them.
• Comfortable with document management and workflow/queue systems and Microsoft Office.

Responsibilities

• Review documents in German, handwritten and typed forms, health questionnaires, doctors' reports, discharge letters and related correspondence.
• Read handwritten forms accurately, including unclear handwriting and margins.
• Pull out key underwriting details: conditions, diagnoses, medications, treatment dates, hospital stays, disclosures.
• Sort cases into the correct medical review queue per triage criteria.
• Flag incomplete/contradictory/unreadable files and request clarifications per process.
• Record short English summaries/translations in the system when needed by underwriters.
• Meet turnaround and quality targets for volume, accuracy and service levels.
• Handle health data confidentially per GDPR and company policies.
• Suggest improvements to triage rules and glossaries when recurring issues are spotted.

Skills

German language proficiency

Strong reading skills in German

Attention to detail

Rule following

Microsoft Office familiarity

Tools

Document management systems

Workflow/queue systems

Microsoft Office

Job description

130 years of trust, time to shape what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,200+ people. Eight countries. Three continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Job role : German Language Specialist- Underwriting Document Review

Location: EON IT park , Kharadi Pune ( Work from office )

About the role:

You will review German-language documents submitted with insurance applications, both handwritten and typed. You will read and understand each document, pull out the information that matters for underwriting, and send it to the right medical review queue. Accurate triage means underwriters and medical reviewers get complete, correctly sorted files, and applicants get decisions sooner.

Mandatory skills:

• German at CEFR B2 or above, certified. Accepted certificates: Goethe-Zertifikat, telc Deutsch, SD, TestDaF or DSH, or equivalent. Native speakers are also welcome.
• Strong reading skills in German, including different handwriting styles and older form layouts.
• Attention to detail, with a track record of accurate work in high-volume document handling.
• Able to work to clear rules and procedures while spotting cases that don't fit them.
• Comfortable with digital tools: document management and workflow/queue systems, Microsoft Office.

Key responsibilities

• Review documents in German, including handwritten and typed application forms, health questionnaires (Gesundheitsfragen), doctors' reports (Arztberichte), discharge letters (Entlassungsberichte) and supporting correspondence.
• Read handwritten forms accurately, including unclear handwriting, abbreviations, crossed-out answers and notes in the margins.
• Pull out the key underwriting details: declared conditions, diagnoses, medications, treatment dates, hospital stays and disclosures.
• Sort each case into the correct medical review queue against the defined triage criteria, e.g. [cardiovascular, oncology, mental health, musculoskeletal, no medical review required].
• Flag files that are incomplete, contradictory or can't be read, and ask for clarification or more documents through the agreed process.
• Record short English summaries or translations of key content in [system name] when underwriters or medical reviewers need them.
• Hit turnaround and quality targets for volume, accuracy and service levels.
• Handle health data confidentially and in line with GDPR (health data is a special category under Art. 9) and company data protection policies.
• Suggest improvements to triage rules, queue definitions and glossaries when you spot recurring issues.

Preferred

• German at C1 or C2, or a native speaker.
• Experience in insurance, healthcare administration or medical translation.
• Familiar with German medical terms and abbreviations (e.g. Z.n., V.a., o.B.) and ICD-10 coding.
• Experience with GDPR-regulated or other sensitive personal data.

Disclaimer: At Allianz Services, we believe in fostering an inclusive workplace and in giving fair and equitable opportunities to all our employees, so everyone can succeed. We, the Allianz Services India community, welcome applications from all regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.