General Manager – Diversity, Equity & Inclusion

iSoft Globl; Hyderabad; On-site; INR 4,500,000 - 6,500,000; Full time

Job summary

iSoft Globl in Hyderabad is seeking a General Manager – Diversity, Equity & Inclusion to lead DEI initiatives across India and global operations, shaping inclusive culture and equitable workplace practices.

You will partner with HR, business leaders, and cross-functional teams to embed DEI in talent processes, policies, and leadership development, driving measurable impact through data-driven programs and governance.

Qualifications

• MBA/PG in HR, Organizational Development, Social Sciences or related field.
• 8–12 years of experience in DEI, Culture, HR, or Employee Experience within global organizations.
• Experience driving DEI interventions across India and global markets (US, Mexico, Philippines) preferred.
• Strong understanding of DEI frameworks, culture transformation, and inclusive talent practices.
• Experience in healthcare, RCM, GCC/BPO, or global services organizations preferred.

Responsibilities

• Support the execution of the Global DEI strategy aligned with business and people priorities.
• Drive inclusion, belonging, and psychological safety across the employee lifecycle.
• Establish and track DEI governance mechanisms for KPIs and action plans.
• Partner with leaders to strengthen inclusive leadership capability and culture.
• Collaborate with HRBP and Talent Acquisition to strengthen inclusive hiring and development.
• Design and lead DEI learning programs, leadership sensitization workshops, and campaigns.
• Drive DEI related communication content and storytelling initiatives to reinforce inclusive culture and values.
• Manage DEI dashboards, metrics, and reporting frameworks, prepare data-driven insights.

Skills

Strategic thinking

Data storytelling

Stakeholder management

Change management

Intercultural sensitivity

Education

MBA/PG in HR or related field

Job description

The client is looking at hiring a General Manager – Diversity, Equity & Inclusion for their team at Hyderabad.

Role Summary:

The General Manager- DEI will lead key Diversity, Equity & Inclusion Initiatives across India and global operations, driving inclusive culture, employee experience, and equitable workplace practices. The role will partner closely with business leaders, HR teams, and cross-functional stakeholders to embed DEI across talent practices, leadership capability, policies, and organizational culture.

This role reports to the Director – DEI & CSR and requires a strategic yet hands-on leader who can drive measurable impact through data, collaboration, and scalable inclusion programs.

Key Responsibilities:

• Support the execution of the Global DEI strategy aligned with business and people priorities.
• Drive inclusion, belonging, and psychological safety across the employee lifecycle.
• Establish and track DEI governance mechanisms for DEI interventions, KPIs, and action plans.
• Partner with leaders to strengthen inclusive leadership capability and culture.
• Collaborate with HRBP and Talent Acquisition teams to strengthen inclusive hiring, retention, development, and advancement practices.
• Design and implement interventions across key focus areas- Gender equity and women in leadership, Disability inclusion and accessibility, LGBTQIA+ inclusion and allyship, Generational and multicultural inclusion & Returnship and second-career programs
• Review workplace policies and practices through an inclusion lens.
• Design and lead DEI learning programs, leadership sensitization workshops, campaigns, and awareness initiatives
• Drive DEI related communication content and storytelling initiatives to reinforce inclusive culture and values.
• Manage DEI dashboards, metrics, and reporting frameworks, prepare data-driven insights, impact assessments, and leadership updates.
• Benchmark organizational practices against industry trends and best practices.
• Lead participation in external DEI assessments, studies and award applications
• Represent the company at industry forums, conferences, and external events and build partnerships with external DEI networks, consultants, and institutions.

Qualifications & Experience:

• MBA/Postgraduate degree in HR, Organizational Development, Social Sciences, or related field.
• 8–12 years of experience in DEI, Culture, HR, or Employee Experience within global organizations.
• Experience in driving core DEI interventions across India and global markets such as the US, Mexico, and the Philippines preferred.
• Strong understanding of DEI frameworks, culture transformation, and inclusive talent practices.
• Experience in healthcare, RCM, GCC/BPO, or global services organizations preferred.

Core Competencies:

• Strategic thinking with strong execution capability
• Strong analytical and data storytelling capability
• Ability to work effectively across functions and geographies
• Stakeholder management and influencing skills
• High emotional intelligence and intercultural sensitivity
• Strong project management and change management capability