General Manager / Chief Operations Officer

Getinz Techno Services

Chennai

On-site

INR 7,000,000 - 12,000,000

Full time

14 days+

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Job summary

Getinz Techno Services in Chennai seeks a GM/COO to own end-to-end operations, scale delivery, and drive digital transformation for international BIM/engineering projects. You will lead a large team, optimize profitability, and shape strategic growth across services and markets.

The role demands 15+ years of experience with substantial leadership in engineering services, a strong track record of operational excellence, and hands-on governance of complex programs in a global context.

Qualifications

Experience: 15–25 years total; 10+ years in senior leadership roles in large engineering firms.
Experience with steel/RC detailing or BIM and international markets (USA/UK/Aus) preferred.
Strong leadership, strategic execution, and growth orientation in complex programs.

Responsibilities

P&L & Growth: Own revenue, margins, EBITDA; drive growth via utilization, pricing, new services, and market expansion.
Delivery & Client Excellence: Ensure on-time delivery with minimal defects; oversee governance and client escalations.
Capacity & Efficiency: Scale operations through workforce planning, training, and cost optimization.
Process & Digital Transformation: Lead automation (Tekla, Revit, Python, Power BI, ERP) and ISO/CMMI initiatives.
Leadership: Build second-line leadership; foster KPI-driven, high-performance culture; manage attrition.
Strategic Expansion: Launch new services; build partnerships with global software vendors.

Job description

GM/COO - GJF

Job Title: GM / Chief Operations Officer (COO) Location: Chennai (On-site) Experience: 15-26 years Reports To: Managing Director / Board

About the Company

Our client is an internationally established engineering consultancy with 500+ engineers and detailers across 5 countries. We deliver BIM enabled engineering services, for example Structural or MEP engineering for buildings and infrastructure projects. With our 2 business lines "Virtual Technical Office" and "End-to-end" we offer tailored‑made engineering solutions or fully integrated project planning and supervision.

Role Overview

Own full operational P&L and lead end-to-end delivery, scalability, digital transformation, and organizational growth for a large engineering/BIM services firm serving international markets.

Key Responsibilities

P&L & Growth: Own revenue, margins, and EBITDA. Drive growth via utilization (>88%), pricing, new services, and market expansion. Achieve annual EBITDA targets.
Delivery & Client Excellence: Ensure 100% on-time delivery with zero critical defects. Maintain NPS >75. Lead governance, quality frameworks, and key client escalations.
Capacity & Efficiency: Scale operations through workforce planning and training. Optimize pyramid structure and salary cost ratios.
Process & Digital Transformation: Lead automation (Tekla, Revit, Python, Power BI, ERP). Implement ISO 9001, ISO 27001, CMMI-equivalent systems. Drive BIM automation, cloud collaboration, AI-based QA tools.
Leadership: Build strong second-line leadership. Establish KPI-driven, high-performance culture. Maintain senior attrition.
Strategic Expansion: Launch new services (Precast, Facade, Modular, Scan-to-BIM). Build partnerships with global software vendors.

Required Profile

Experience: 15–25 years total 10+ years in steel/RC detailing or BIM (USA/UK/Aus markets preferred). 7–10 years in senior leadership roles in ₹50 Cr+ firms. Proven track record scaling engineering services operations.

Technical Expertise (Mandatory)