Key Account Manager

Weekday AI (YC W21); Chennai; On-site; INR 800,000 - 2,000,000; Full time

Job summary

Weekday AI (YC W21) is looking for a seasoned leader in Chennai to manage engineering projects and client relationships. With 10+ years in steel detailing and team leadership, you will oversee project delivery and foster long-term client partnerships. Ideal candidates will have an engineering degree and experience managing accounts worth over ₹5 Cr. The position offers a salary between ₹8-20 LPA and the chance to work with international clients, enhancing your professional growth.

Qualifications

• Minimum of 10 years of experience in steel detailing and project management.
• Experience leading teams of 15-50 members in engineering services.
• Expertise working with international clients and managing key accounts.

Responsibilities

• Lead a team to deliver high-quality structural designs and documentation.
• Manage international client relationships and account growth.
• Ensure timely project delivery while maintaining quality standards.

Skills

Steel detailing

Tekla

Structural BIM

Client management

Team leadership

Education

B.E./B.Tech in Civil or Structural Engineering

M.E./M.Tech

PMP, Tekla, Revit, or BIM certifications

Tools

Tekla

Revit

Job description

Overview

Key Responsibilities

This role is for one of the Weekday's clients

Salary range: Rs 800000 - Rs 2000000 (ie INR 8 - 20 LPA)

Min Experience: 10 years

Location: Chennai

JobType: full-time

Requirements

This position is a leadership role with dual responsibilities, encompassing:

• 1. Client & Key Account Management
  • Act as the primary contact for strategic international clients across the USA, Europe, Australia, and the Gulf region
  • Gain a thorough understanding of client pipelines, challenges, and growth plans
  • Drive account growth through upselling, cross-selling, and introducing new service offerings
  • Handle quotations, negotiations, change orders, invoicing, and collections
  • Achieve and maintain a quote win rate of 60-70% or higher
  • Foster long-term relationships at the executive level
• 2. Project & Delivery Leadership
  • Lead a team of 30-50 engineers, including Team Leaders and Quality Control personnel
  • Plan, schedule, and oversee the execution of 5-15 projects concurrently
  • Ensure timely and high-quality delivery of drawings, BIM models, and documentation
  • Take ownership of revenue, utilization, margins, and overall financial performance
  • Manage capacity planning and resource allocation effectively
  • Uphold rigorous quality assurance and quality control standards

Key Responsibilities

• Account Growth & Commercial Management
  • Actively monitor client project pipelines
  • Prepare precise estimates based on hours per tonne, sheet, or model element
  • Conduct pricing negotiations while safeguarding profit margins
  • Manage scope changes to avoid revenue leakage
  • Ensure billing is prompt and payments are followed up diligently
• Technical & Client Coordination
  • Lead project kickoff meetings
  • Oversee RFIs by reviewing, consolidating, tracking, and resolving them internally when possible
  • Approve critical deliverables prior to client submission
  • Maintain clear and effective technical communication
• Project Planning & Execution
  • Create master schedules using tools like MS Project or Smartsheet
  • Segment projects into well-defined work packages
  • Track planned versus actual hours and implement corrective measures when needed
  • Manage prioritization across multiple projects
• Revenue & Margin Ownership
  • Aim to achieve weekly and monthly revenue targets
  • Submit detailed financial and utilization reports
  • Optimize commercial terms to maximize profitability
  • Ensure all additional work is properly documented and invoiced
• Team Leadership & Development
  • Recruit, onboard, and mentor engineering staff
  • Develop capable Team Leaders
  • Conduct quarterly performance reviews and establish KPIs
  • Maintain attrition rates below 12%
  • Organize bi-weekly technical training sessions
• Quality Management
  • Take ownership of the quality of all deliverables
  • Maintain client-specific QC checklists
  • Perform Root Cause Analysis and implement CAPA
  • Conduct monthly quality review meetings
  • Manage and update a lessons-learned database
• Technology & Automation
  • Ensure team proficiency in Tekla, Revit, and other BIM tools
  • Promote automation initiatives that free up 5-10% of team capacity
  • Enhance productivity through parametric tools and AI technologies
  • Measure and report on efficiency improvements

Ideal Candidate Profile

Education

• B.E./B.Tech in Civil or Structural Engineering (required)
• M.E./M.Tech (preferred)
• PMP, Tekla, Revit, or BIM certifications (desirable)

Experience (10-20 Years Total)

• 7-10+ years of hands-on experience in Steel Detailing (Tekla) and Structural BIM
• 4-6+ years managing full project cycles
• 3-5+ years leading teams of 15-50 members
• Direct experience working with international clients (mandatory)
• Experience managing key accounts worth ₹5 Cr or more (preferred)
• Strong background in commercial activities, estimation, and margin management
• Expertise in Structural Detailing, BIM, or Engineering Services

Must & Good To Have Skills

• Must have Skills steel detailing, tekla
• Good To Have Skills structural bim, international clients