General Manager - Business

TravClan; New Delhi; On-site; INR 3,500,000 - 5,000,000; Full time

Job summary

TravClan, a B2B Travel Tech startup reshaping how travel agents sell and deliver experiences, seeks a growth-focused leader to own and scale a high-growth business unit with end-to-end accountability for strategy, revenue, margin and customer outcomes.

This role leads strategy, P&L, GTM plans, and a high-performing team; you will partner across Product, Marketing, Operations, Finance and Analytics to drive growth, margins and competitive advantage from Connaught Place, New Delhi.

Qualifications

• 5+ years of experience with significant P&L ownership or large revenue charter.
• Evidence of growing revenue and margins, not merely maintaining operations.
• Strong sales, go-to-market, commercial and analytical capability.
• Experience building teams and developing managers or second-line leaders.

Responsibilities

• Own the strategy and P&L of the assigned business unit, including GMV, revenue, contribution margin, customer growth and operating costs.
• Build and execute sales and go-to-market plans across acquisition, activation, retention and account expansion.
• Identify and scale new customer segments, products, channels and partnerships based on customer insight and market opportunity.
• Lead strategic customer and partner relationships and negotiate terms that improve margins, service quality or market access.
• Build and lead a high-performing team with clear goals, KPIs, decision rights and leadership depth.
• Run a rigorous operating cadence using data on pipeline, conversion, productivity, unit economics and customer outcomes.

Skills

P&L ownership

Sales & GTM

Analytical capability

Team leadership

Entrepreneurial judgment

Job description

Job Description:

About Us:

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services.We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows.To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

Our Founding Team

Arun Bagaria – Co-founder, Product — Ex-Cars24, TravelTriangle, TripFactory | IIM Bangalore

Chirag Agrawal – Co-founder, Business — Ex-OYO, TravelTriangle | IIM Ahmedabad, IIT Roorkee

Ashish Thapliyal – Co-founder, Technology — Ex-CTO Cars24 | CTO FabFurnish | Gaadi

What do we value?

• We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and have a rock-solid belief we can get there.
• We dream big. yet we start small and start quickly. We are not deterred by the extra effort needed to relentlessly execute, iterate, and execute to realise our dreams.
• We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important.
• We believe flexibility in roles and freedom to execute ideas are the two foundational values for aggressive growth.
• We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together.

Our philosophy is simple :

when travel agents grow, we grow with them.

Your Mission

Own and scale a high-growth business unit at TravClan with end-to-end accountability for strategy, revenue, contribution margin, customer outcomes and execution. Build the growth engine, team and operating systems required to deliver ambitious and sustainable business results

Roles & Responsibilities-

1. Own the strategy and P&L of the assigned business unit, including GMV, revenue, contribution margin, customer growth and operating costs.

2. Build and execute sales and go-to-market plans across acquisition, activation, retention and account expansion.

3. Identify and scale new customer segments, products, channels and partnerships based on customer insight and market opportunity.

4. Lead strategic customer and partner relationships and negotiate terms that improve margins, service quality or market access.

5. Build and lead a high-performing team with clear goals, KPIs, decision rights and leadership depth. Run a rigorous operating cadence using data on pipeline, conversion, productivity, unit economics and customer outcomes.

6. Partner across Product, Marketing, Operations, Supply, Finance and Analytics to remove bottlenecks and deliver the business plan.

What is on Offer ?

• Ownership of a meaningful business charter with direct founder access.
• The opportunity to build teams, systems and partnerships at scale.
• Competitive compensation of about 35-50 LPA (80% fixed and 20% variable)Long-term wealth creation through ESOPs

Growth Path:

• GM/Director - 35-50 LPA
• Head - 18-35 LPA
• Manager - 10-18 LPA
• Associate - 5-10 LPA

Desired Candidate Profile

5+ years of experience with significant ownership of a P&L, business unit, category or large revenue charter.

Evidence of growing revenue and margins, not merely maintaining operations.

Strong sales, go-to-market, commercial and analytical capability.

Experience building teams and developing managers or second-line leaders.

Entrepreneurial judgement, high ownership and comfort operating through ambiguity.

Relevant experience in travel, marketplaces, consumer internet, fintech, SaaS or another high-velocity business.

Candidates should be able to quantify the P&L managed, revenue and margin growth delivered, team size led and one business initiative they personally built or materially scaled.

You will Thrive in This Role If....

You enjoy carrying a business number and owning the complete outcome.

You can move between strategy, sales, data, people and execution.

You challenge the status quo and solve root causes.

This Role May not be the Right Fit if you.

You prefer advisory roles without direct revenue and execution ownership.

You are uncomfortable with ambitious targets or difficult commercial decisions.

You prefer narrowly defined responsibilities and established playbooks.

You avoid using data to diagnose performance and hold teams accountable.

The Recruitment Process:

1. Personal Interviews: 2-3 video interviews. Detailed discussions about the job profile, company & candidature are discussed in these rounds.

2. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate. This includes financial benefits and many other benefits.

Important Points

Location: Connaught Place, New Delhi

Work Schedule: You are considering joining a startup. Building anything of value takes time.