GDS PC Learning Consultant - Senior

EY; Hyderabad, Chennai, Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

EY’s Global Delivery Services (GDS) People Consulting unit is seeking an Instructional Design Senior Consultant with SAP/Systems Implementation expertise to join the PC team. This role focuses on designing and delivering engaging SAP/SI training content and learning activities for a global client base.

The candidate will collaborate with SAP/SI consultants, SMEs, and stakeholders, leveraging models like ADDIE and Kirkpatrick to create effective course materials, assessments, and media assets.

Qualifications

• Bachelor’s or associate degree with 4–7 years of relevant experience.
• Proven SAP systems experience (SAP FI, HR, MM, S4/HANA).
• Familiarity with ERP systems like Oracle or Workday is a plus.
• Strong skills in storyboarding, visual design, and branding guidelines.
• Excellent writing and command of English.
• Proficiency with MS PowerPoint and MS Excel.
• Experience with course-authoring tools: SAP EnableNow, Storyline, Captivate, WalkMe, Camtasia, Vyond, VideoScribe.
• Knowledge of assessment methods and learning management systems.

Responsibilities

• Collaborate with SAP/SI consultants, developers, SMEs, and stakeholders to identify target audience training needs.
• Design and develop SAP/SI course content and learning activities using ADDIE, Kirkpatrick, and other models.
• Create instructional materials (audio, video, simulations, role-plays, games).
• Develop learner assessments and scoring criteria.
• Ensure high-quality deliverables through internal reviews and client feedback.
• Be recognized as a SME in SAP/SI domains.
• Maintain and update training materials per SAP system changes.
• Communicate and collaborate to build client relationships.
• Support development of collaterals, tools, and methodologies to grow the practice.
• Contribute to thought leadership in SAP/SI learning domain.
• Oversee task execution, resource management, and team performance.

Skills

Ambiguity management

Attention to detail

Stakeholder management

Communication & presentation

Cross-cultural awareness

Energy & adaptability

Content comprehension

Travel willingness

Education

Bachelor or Associate degree

Tools

SAP EnableNow

Articulate Storyline

Adobe Captivate

WalkMe

Camtasia

Vyond

VideoScribe

Job description

EY- Global Delivery Services (GDS) People Consulting (PC) – SAP/Systems Implementation Learning Senior Consultant 1/2

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for Instructional Design Senior Consultants with expertise in System Implementation/SAP projects to join the GDS PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the GDS PC team.

Your Key Responsibilities

• Collaborate with SAP/Systems Implementation (SI) consultants, developers, subject matter experts (SMEs), and other key stakeholders to identify target audience training needs
• Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging SAP/SI course content and learning activities
• Determine instructional end goals and create supporting material/media for SAP/SI projects (audio, video, simulations, role-plays, games etc)
• Decide on the criteria used to judge learner’s performance and develop assessment instruments
• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Be recognised as a subject matter expert in one or more areas of the SAP/SI domain
• Maintaining and updating the training materials and documentation according to the changes and updates in the SAP system and business requirements
• Effectively communicate and collaborate to build strong relationships with clients and other project team members
• Support development of collaterals, tools, techniques, and methodologies to develop the practice
• Contribute to thought leadership development for the SAP/SI learning domain
• Responsible for decision‑making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills and attributes for success

• Ability to manage ambiguity and be proactive
• Extremely sharp attention to detail
• Great stakeholder management skills
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Ability to comprehend new content and topics across different domains
• Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

• Bachelor’s or associate degree with 4 - 7 years of relevant experience
• Proven experience and knowledge of SAP systems, modules, and functions, such as SAP FI, SAP HR, SAP MM, S4/HANA etc.
• Knowledge of multiple ERP systems, such as Oracle, Workday etc. is a plus
• Excellent knowledge of storyboarding, visual design principles, and branding guidelines
• Effective writing skills (grasp and command over English)
• Proficiency in MS PowerPoint and MS Excel
• Ability to articulate design decisions, suggestions and provide creative direction
• Proficiency with one or more course authoring and learning tools: SAP EnableNow, Articulate Storyline, Adobe Captivate, WalkMe, Camtasia, Vyond, VideoScribe
• Practical knowledge and experience in instructional design principles
• Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT
• Ability to review learning deliverables developed by others
• Ability to develop learning estimations and proposals
• Excellent knowledge of assessment and evaluation methods and learning experience platforms

Ideally, you’ll also have

• Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy
• Proven project management experience to take digital learning from concept to delivery
• Knowledge of course development software and at least one Learning Management SystemRole & responsibilities