Senior Instructional Designer - SAP EnableNow

Ernst & Young LLP ( EY India ); Chennai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

EY Global Delivery Services (GDS) – People Consulting (PC) seeks an Instructional Design Senior Consultant with expertise in System Implementation/SAP projects to join the GDS PC team. This role spans designing SAP/SI learning content, developing course materials, and leading client-facing training initiatives within EY’s global delivery framework.

You’ll collaborate with SAP SI teams and SMEs, apply ADDIE/Kirkpatrick models, and deliver digital learning assets, assessments, and scalable

Qualifications

• Bachelor’s or associate degree with 4 - 7 years of relevant experience.
• Proven experience and knowledge of SAP systems, modules, and functions (e.g., SAP FI, SAP HR, SAP MM, S4/HANA).
• Knowledge of multiple ERP systems (Oracle, Workday) is a plus.
• Excellent storyboard, visual design, and branding skills.
• Effective writing skills in English; proficient with MS PowerPoint and Excel.
• Ability to articulate design decisions and provide creative direction.
• Experience with course authoring and learning tools: SAP EnableNow, Storyline, Captivate, WalkMe, Camtasia, Vyond, VideoScribe.
• Experience developing digital learning deliverables: Web-based learning, videos, PDFs, Webcasts, nano-learnings, VILT.
• Ability to review learning deliverables and develop estimations and proposals.
• Knowledge of assessment methods and learning management systems.
• Data-driven approach to instructional design and project management experience.
• Cross-cultural collaboration experience.

Responsibilities

• Collaborate with SAP/SI consultants, developers, SMEs, and stakeholders to identify target audience training needs.
• Design and develop SAP/SI course content and learning activities using ADDIE, Kirkpatrick models.
• Create instructional materials for SAP/SI projects (audio, video, simulations, role-plays, games).
• Develop assessment instruments and determine criteria to judge learner performance.
• Ensure high-quality deliverables through internal reviews and client feedback.
• Act as a subject matter expert in SAP/SI domain areas.
• Maintain and update training materials per SAP changes and business needs.
• Communicate and collaborate to build strong client relationships.
• Support development of collaterals, tools, techniques, and methodologies for the practice.
• Contribute to thought leadership in SAP/SI learning domain.
• Oversee task execution, allocate resources, and evaluate team performance.

Skills

SAP EnableNow

Storyboarding

MS PowerPoint

MS Excel

Strong communication

Learning content design

Stakeholder management

Project management

Education

Bachelor’s or associate degree

Tools

SAP EnableNow

Articulate Storyline

Adobe Captivate

WalkMe

Camtasia

Vyond

Job description

Learning SAP EnableNow - Instructional Designer - Senior At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- Global Delivery Services (GDS) – People Consulting (PC) – SAP/Systems Implementation Learning Senior Consultant 1/2 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for Instructional Design Senior Consultants with expertise in System Implementation/SAP projects to join the GDS PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the GDS PC team.

Your Key Responsibilities

• Collaborate with SAP/Systems Implementation (SI) consultants, developers, subject matter experts (SMEs), and other key stakeholders to identify target audience training needs
• Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging SAP/SI course content and learning activities
• Determine instructional end goals and create supporting material/media for SAP/SI projects (audio, video, simulations, role-plays, games etc)
• Decide on the criteria used to judge learner’s performance and develop assessment instruments
• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Be recognised as a subject matter expert in one or more areas of the SAP/SI domain
• Maintaining and updating the training materials and documentation according to the changes and updates in the SAP system and business requirements
• Effectively communicate and collaborate to build strong relationships with clients and other project team members
• Support development of collaterals, tools, techniques, and methodologies to develop the practice
• Contribute to thought leadership development for the SAP/SI learning domain
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills and attributes for success

• Ability to manage ambiguity and be proactive
• Extremely sharp attention to detail
• Great stakeholder management skills
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Ability to comprehend new content and topics across different domains
• Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

• Bachelor’s or associate degree with 4 - 7 years of relevant experience
• Proven experience and knowledge of SAP systems, modules, and functions, such as SAP FI, SAP HR, SAP MM, S4/HANA etc.
• Knowledge of multiple ERP systems, such as Oracle, Workday etc. is a plus
• Excellent knowledge of storyboarding, visual design principles, and branding guidelines
• Effective writing skills (grasp and command over English)
• Proficiency in MS PowerPoint and MS Excel
• Ability to articulate design decisions, suggestions and provide creative direction
• Proficiency with one or more course authoring and learning tools: SAP EnableNow, Articulate Storyline, Adobe Captivate, WalkMe, Camtasia, Vyond, VideoScribe
• Practical knowledge and experience in instructional design principles
• Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT
• Ability to review learning deliverables developed by others
• Ability to develop learning estimations and proposals
• Excellent knowledge of assessment and evaluation methods and learning experience platforms
• Ideally, you’ll also have Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy
• Proven project management experience to take digital learning from concept to delivery
• Knowledge of course development software and at least one Learning Management System

What we look for

• Learning experts in the SAP/SI domain with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Knowledge and experience of working in a cross-cultural setup

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

To help create an equitable and inclusive experience during the recruitment process

please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment:

As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development:

From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture:

In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits:

Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience Level Senior Level