GCC Head

Alchemy Job; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Alchemy Job is recruiting a GCC Leader / India Center Head for a leading global organization expanding its India footprint. The role encompasses strategy, scale, talent, operations, financial performance, global stakeholder management and transformation.

The leader will build a strategic value-creation, innovation and transformation hub—not just a delivery center—while managing growth, governance and executive relationships across geographies.

Qualifications

• 18-25+ years overall experience; 8-10+ years in senior GCC/GBS/shared-services/global delivery leadership.
• Proven experience building, scaling or transforming a GCC with 500+ employees and ideally 1,000+.
• Strong global stakeholder and C-suite management, including US/European/global HQ.
• Ownership of a significant operating budget with business and financial acumen.
• Track record of building senior leadership teams and organizational capabilities.
• Experience driving transformation, automation, AI or digital initiatives.
• Exceptional executive presence, communication and influencing skills.

Responsibilities

• Define and execute the India GCC strategy with global leadership.
• Develop India into a strategic global capability and innovation hub.
• Identify new functions, capabilities and Centers of Excellence.
• Own the growth roadmap, operating model and expansion agenda.
• Build trusted relationships with global business, functional and C-suite leaders.
• Translate global priorities into India capability and execution plans.
• Establish governance, KPIs, SLAs and executive communication.
• Position India as a strategic business partner.

Skills

GCC/GBS leadership

Stakeholder management

Digital transformation

Job description

Our client is a leading global organization with a significant international operating footprint. The organization is strengthening its India presence and seeks an exceptional GCC Leader / India Center Head to lead the next phase of growth and transformation.

This is a high-impact enterprise leadership position covering strategy, scale, talent, operations, financial performance, global stakeholder management and transformation.

The leader will build a strategic value-creation, innovation and transformation hub- not simply a delivery center.

2. KEY ACCOUNTABILITIES

• Define and execute the India GCC strategy with global leadership.
• Develop India into a strategic global capability and innovation hub.
• Identify new functions, capabilities and Centers of Excellence.
• Own the growth roadmap, operating model and expansion agenda.

Global Stakeholder Management

• Build trusted relationships with global business, functional and C-suite leaders.
• Translate global priorities into India capability and execution plans.
• Establish governance, KPIs, SLAs and executive communication.
• Position India as a strategic business partner.

Scale, Transformation & Technology

• Lead significant organizational growth and new capability build-out.
• Drive automation, AI/GenAI, data, analytics and digital transformation.
• Improve productivity, quality, speed and scalability.
• Create a culture of innovation and continuous improvement.

Talent, Culture & Operations

• Build a high-caliber senior leadership team and succession pipeline.
• Attract, develop and retain leadership and specialist talent.
• Own operating budget, productivity, risk, controls and continuity.
• Build a high-performance culture and differentiated employee experience.

3. MUST HAVE

• 18-25+ years overall experience; 8-10+ years in senior GCC/GBS/shared-services/global delivery leadership.
• Proven experience building, scaling or transforming a GCC, ideally 500+ employees and preferably 1,000+.
• Strong global stakeholder and C-suite management, including US/European/global headquarters.
• Ownership of a significant operating budget with strong business and financial acumen.
• Track record of building senior leadership teams and organizational capabilities.
• Experience driving transformation, automation, AI or digital initiatives.
• Exceptional executive presence, communication and influencing skills.

4. GOOD TO HAVE

• Experience supporting a global investment or asset-management organization.
• Experience with a major global organization or portfolio company.
• Experience establishing a new GCC or significantly expanding an existing center.
• Multi-function leadership across Technology, Finance, Analytics, HR, Operations, Legal or Corporate Services.
• Enterprise-scale GenAI/intelligent automation and full operating/P&L ownership.
• Experience managing 1,500-3,000+ employees, international exposure, M&A/carve-outs/integrations.