Fundraising Manager

CBM India Trust; Hyderabad, Chennai District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

CBM India Trust invites an experienced City Manager Retail Fundraising to lead its Face-to-Face fundraising operations in the assigned city. You will drive donor acquisition, revenue, and campaign targets while mentoring 34 Team Leaders and a field team of 25–30 fundraisers across streets, malls, and campuses.

You will plan campaigns, analyze performance, and ensure adherence to CBM India policies, regulatory standards, and stakeholder partnerships.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Social Sciences, Communications, or a related field. MBA is an advantage.
• 4–6 years of experience in field sales, direct marketing, fundraising, retail sales, customer acquisition, or a similar target-driven environment.
• Proven experience managing large field teams of 20+ members.
• Strong experience in people management, target achievement, performance management, and team motivation.
• Experience in fundraising, nonprofit, social impact, direct selling, or donor acquisition will be an advantage.
• Strong analytical, communication, negotiation, and stakeholder management skills.
• Ability to work with performance data and take data-driven decisions. Proficiency in MS Office and reporting tools.
• Fluency in English and the relevant local language.
• Willingness to work extensively in the field and manage dynamic operational environments.

Responsibilities

• Lead and manage the Face-to-Face fundraising operations for the assigned city.
• Drive city-level donor acquisition, fundraising revenue, productivity, and campaign targets.
• Manage and mentor 34 Team Leaders and a field team of approximately 25–30 fundraisers.
• Plan and execute fundraising campaigns across streets, malls, residential communities, corporate venues, educational institutions, events, and other public locations.
• Identify new fundraising locations and opportunities based on footfall, donor potential, accessibility, and campaign performance.
• Monitor daily, weekly, and monthly KPIs including donor acquisition, conversion, productivity, average donation value, retention, attrition, and ROI.
• Lead recruitment, onboarding, training, performance management, and retention of the city field team.
• Work closely with the Outreach team to secure permissions and develop new fundraising opportunities.
• Manage the allocated city budget and ensure effective utilisation of resources.
• Ensure all fundraising activities comply with CBM India policies, ethical fundraising standards, and applicable regulations.
• Build and maintain relationships with venue partners, corporates, educational institutions, local authorities, vendors, and other stakeholders.
• Analyse performance data and implement corrective actions to improve team productivity, donor acquisition, and revenue.
• Provide regular operational and performance updates to the Area Manager and senior fundraising leadership.

Skills

People management

Target achievement

Data analysis

Communication

Stakeholder management

MS Office

Reporting tools

English fluency

Education

Bachelor's degree (Marketing/BA/related)

MBA (advantage)

Tools

MS Office

Reporting tools

Job description

CBM India Trust is committed to improving the quality of life of people with disabilities and creating a more inclusive world where people with disabilities enjoy their human rights and achieve their full potential.

We are looking for an experienced and dynamic City Manager Retail Fundraising to lead our Face-to-Face (F2F) fundraising operations across the assigned city.

Key Responsibilities

• Lead and manage the overall Face-to-Face fundraising operations for the assigned city.
• Drive city-level donor acquisition, fundraising revenue, productivity, and campaign targets.
• Manage and mentor 34 Team Leaders and a field team of approximately 25–30 fundraisers.
• Plan and execute fundraising campaigns across streets, malls, residential communities, corporate venues, educational institutions, events, and other public locations.
• Identify new fundraising locations and opportunities based on footfall, donor potential, accessibility, and campaign performance.
• Monitor daily, weekly, and monthly KPIs including donor acquisition, conversion, productivity, average donation value, retention, attrition, and ROI.
• Lead recruitment, onboarding, training, performance management, and retention of the city field team.
• Work closely with the Outreach team to secure permissions and develop new fundraising opportunities.
• Manage the allocated city budget and ensure effective utilisation of resources.
• Ensure all fundraising activities comply with CBM India policies, ethical fundraising standards, and applicable regulations.
• Build and maintain relationships with venue partners, corporates, educational institutions, local authorities, vendors, and other stakeholders.
• Analyse performance data and implement corrective actions to improve team productivity, donor acquisition, and revenue.
• Provide regular operational and performance updates to the Area Manager and senior fundraising leadership.

What We Are Looking For

• Bachelor's degree in Marketing, Business Administration, Social Sciences, Communications, or a related field. MBA is an advantage.
• 4–6 years of experience in field sales, direct marketing, fundraising, retail sales, customer acquisition, or a similar target-driven environment.
• Proven experience managing large field teams of 20+ members.
• Strong experience in people management, target achievement, performance management, and team motivation.
• Experience in fundraising, nonprofit, social impact, direct selling, or donor acquisition will be an advantage.
• Strong analytical, communication, negotiation, and stakeholder management skills.
• Ability to work with performance data and take data-driven decisions.Proficiency in MS Office and reporting tools.
• Fluency in English and the relevant local language.
• Willingness to work extensively in the field and manage dynamic operational environments.

Why Join CBM India?

Join us in building a strong individual donor base that enables CBM India to advance disability-inclusive health, education, livelihood, accessibility, and humanitarian initiatives.

If you are a people leader who enjoys working in a target-driven, field-based environment and wants to combine business performance with social impact, we would love to hear from you.