Front Office Trainee

Sign Up Business Consultants; Ernakulam; On-site; INR 89,000 - 134,000; Full time

Benefits offered by this job

Front Office Training

On-the-job Training

Industry Curriculum

Hands-on Ops

Soft Skills

Stipend

Certificate

Placement Assistance

Industry-ready Skills

Free Accommodation

Job summary

Sign Up Business Consultants offers a hands-on Front Office training program for freshers in the hospitality field. Trainees will handle guest reception, check-ins, reservations, and use hospitality software under supervision.

The program emphasizes communication, customer service, and professional grooming, with real-time guest interactions. A stipend is provided during training, along with certificate on completion and placement guidance.

Qualifications

• Freshers and aspiring hospitality professionals are welcome.
• Good communication and interpersonal skills.
• Positive attitude with a willingness to learn.
• Basic computer knowledge is an added advantage.
• Professional appearance and customer-oriented mindset.
• Candidates seeking hands-on hospitality exposure.

Responsibilities

• Front Office operations and guest reception.
• Check-in and check-out procedures.
• Guest inquiry and complaint handling.
• Reservation and booking management.
• Hospitality software and database management.
• Telephone etiquette and professional communication.
• Billing and basic front office documentation.
• Customer service excellence and guest experience management.
• Daily operational reporting and administrative support.

Skills

Good communication skills

Interpersonal skills

Willingness to learn

Basic computer knowledge

Tools

Hospitality software

Job description

Role & responsibilities

• Front Office operations and guest reception
• Check-in and check-out procedures
• Guest inquiry and complaint handling
• Reservation and booking management
• Hospitality software and database management
• Telephone etiquette and professional communication
• Billing and basic front office documentation
• Customer service excellence and guest experience management
• Daily operational reporting and administrative support

Preferred candidate profile

• Freshers and aspiring hospitality professionals are welcome
• Good communication and interpersonal skills
• Positive attitude with a willingness to learn
• Basic computer knowledge is an added advantage
• Professional appearance and customer-oriented mindset
• Candidates seeking hands-on hospitality industry exposure

Perks and benefits

• Comprehensive Core Hospitality Front Office Training
• Practical on-the-job training with real-time guest interactions
• Industry-oriented curriculum designed by hospitality professionals
• Hands-on exposure to front office operations and hotel management systems
• Soft skills, customer service, and professional grooming sessions
• Stipend during the practical training phase (as per program terms)
• Certificate upon successful completion of the training program
• Career guidance and placement assistance based on performance
• Opportunity to build industry-ready skills for hotel and hospitality careers
• Free Accomodation provided