Front Office Manager

Hyatt; Rajasthan; On-site; INR 5,655,000 - 8,483,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Manager to lead the Front Office team and ensure smooth operations in line with Hyatt standards. You will oversee the Front Desk, Front Service, and Communications Centre to deliver exceptional guest experiences.

The role focuses on staff leadership, guest relations, and adherence to service excellence across hotel operations.

Qualifications

• Ideally with a university degree in Hospitality or Tourism management.
• Minimum 2 years work experience as Front Office Manager or as Assistant Front Office Manager in a large operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Oversee efficient running of the Front Office department in line with Hyatt International's corporate strategies and brand standards.
• Deliver the brand promise by managing Front Office operations, including Front Desk, Front Service (parking and hotel entrance), and Communications Centre.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Bachelor's degree in Hospitality or Tourism management

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.

The Front Office Manager is responsible to deliver the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre.

Qualifications

Ideally with a university degree in Hospitality or Tourism management.

Minimum 2 years work experience as Front Office Manager or as Assistant Front Office Manager in a large operation.

Good problem solving, administrative and interpersonal skills are a must.

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