Front Office Associate

Radisson Hotel Group; New Delhi; On-site; INR 279,000 - 468,720; Full time

Benefits offered by this job

Global hotel discounts

Local perks

Inclusion initiatives

Career growth opportunities

Job summary

Radisson Hotel Group in Delhi is seeking a Front Office Associate to deliver outstanding guest experiences from check-in to check-out and everything in-between.

You will be at the heart of our Front Office team, bringing energy and a passion for hospitality to guests, colleagues and the broader hotel operation.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• Detail-oriented with a focus on quality.
• Creative problem-solving to handle guest needs.
• Passionate about delivering extraordinary service.
• Ability to work as part of a team.
• Strong verbal communication skills.
• Enjoys a dynamic, lively work environment.

Responsibilities

• Be the guest journey superhero delivering high-level service.
• Exude patience and empathy while hosting the show.
• Collaborate with front office to ensure guest satisfaction.
• Ensure smooth daily operations of the front desk.

Skills

Flexibility

Attention to detail

Creative problem solving

Customer service

Team player

Verbal communication

Fun at work

Job description

Job Description

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

We are currently seeking a Front Office Associate to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Front Office Associate you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Front Office Associate loves the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Benefits

Live the Magic of Hospitality – Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career – No matter your background or experience, we invest in your growth, learning, and career development – helping you reach your full potential.

Experience the Team Spirit – Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition – Your ideas, passion and drive matter! We empower you to make a difference – in hospitality, your community and beyond.

Enjoy Global & Local Perks – No matter where you’re located, you’ll enjoy exclusive global benefits like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding.

Enjoy benefits such as up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide; guaranteed minimum 30% off for your Friends & Family; exclusive discounts on breakfast, food & beverage, spa and more.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.