Branch Manager- Dombivli

Berkowits Hair & Skin Clinics; Maharashtra; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading aesthetic and trichology clinic in Maharashtra seeks a Branch/Clinic Manager. The role involves overseeing clinic operations, managing consultations, and driving revenue growth. Candidates must have strong communication skills, a background in aesthetic treatments, and experience in sales and business development. This full-time position requires dedication with 6 working days per week and offers a salary between 6 to 8 LPA. Interested applicants can send their resumes to [e-mail].

Qualifications

• Strong communication skills in English.
• Experience in sales, consultation, and business development is mandatory.
• Preferred background in Skin, Hair, Laser, or Aesthetic treatments.

Responsibilities

• Conduct consultations for clients on skin and hair-related concerns.
• Manage daily clinic operations ensuring client-focused service.
• Drive clinic revenue through consultations and service recommendations.

Skills

Consultative sales skills

Operational management

Client handling

Team leadership

Education

Any Graduate

MBA

Job description

Overview

Berkowits Hair & Skin Clinic is one of India’s leading aesthetic and trichology chains with 45+ clinics across the country and over 30 years of experience. The candidate will serve as Branch/Clinic Manager, overseeing clinic operations, delivering high-quality patient experiences, driving revenue growth, and ensuring adherence to company policies and protocols. The role requires strong operational management and consultative/sales skills in hair & skin aesthetics.

Responsibilities

• Client Handling & Consultation: Conduct professional consultations for clients on skin and hair-related concerns and diagnose client needs to suggest appropriate treatments.
• Treatment Recommendations: Recommend treatments including hair loss control and growth therapies; Laser Hair Growth Therapy; Mesotherapy, Derma Roller, and PRP for hair; Chemical peels, pigmentation treatments, PRP for skin; Q-Switched laser treatments, and CIT procedures; counsel clients regarding surgical hair transplant procedures and hair replacement solutions.
• Consultation Management: Manage end-to-end consultation flow and ensure high conversion rates; conduct follow-ups to track patient progress, satisfaction, and treatment results.
• Training & Onboarding: Training will be provided for smooth onboarding and understanding of the processes.
• Clinic Operations Management: Manage daily clinic operations to ensure smooth, efficient, client-focused service; monitor appointment scheduling, billing, and service delivery; optimize manpower, equipment, and resources; maintain hygiene, equipment functionality, and clinic ambiance; handle escalations or urgent issues (internet, electricity, equipment failure, staffing gaps).
• Team Leadership & Performance: Conduct daily Morning Briefing Meetings; train and mentor team members (Front Desk, Technicians, Counsellors, Doctors); ensure attendance and participation in training; identify high performers and underperformers and implement corrective actions; enhance motivation and productivity.
• Sales, Revenue & Business Development: Drive clinic revenue through effective consultations and service recommendations; analyze sales reports, prepare daily MIS, and review weekly MIS; achieve monthly revenue targets; promote cross-sales, reactivation of dormant clients, and new client acquisitions; monitor client engagement calls and follow-ups.
• Compliance & Policy Adherence: Ensure adherence to policies, SOPs, and standardized processes; educate the team about updated policies on attendance, leaves, KRAs, KPIs, incentives; maintain stock levels and prevent stock-outs.

Qualifications & Requirements

• Good English with strong communication skills; background in Skin, Hair, Laser, or Aesthetic treatments preferred.
• Experience in in-house sales, consultation, and business development is mandatory; strong consultation skills across all aesthetic treatments.
• Salary: 6 to 8 LPA; Experience: 2 to 4 years; Education: Any Graduate (Science/Aesthetics background preferred but not mandatory), MBA (Equivalent).
• Office Timings: 6 days per week; No weekly off on Friday, Saturday, or Sunday; Working hours: 9:45 AM – 7:00 PM.

How To Apply: Interested candidates may send their resume to: [e-mail]