Front Line Manager - Supply Chain Management 4B

Genpact; Bengaluru; Hybrid; INR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Genpact Bengaluru is seeking a Front Line Manager in Supply Chain Management to lead data validation, analytics, and reporting for client Install Base data and SLA metrics. You will build dashboards, identify trends, and drive improvements in supply chain performance.

The role requires strong data literacy, AI-enabled tooling, and collaboration with internal/external stakeholders to deliver actionable insights and scalable processes.

Qualifications

• Bachelor-level degree in business, engineering, logistics, or SCM.
• Advanced knowledge of supply chain planning and analytics required.
• Experience with ERP and data visualization tools is essential.

Responsibilities

• Manage weekly collection, validation, and transformation of client Install Base data.
• Identify data discrepancies via root cause analysis and implement fixes.
• Analyze data trends to generate actionable insights for leadership.
• Collect SLA miss data and prepare inputs for executive dashboards.
• Design and maintain analytical reports on key SCM metrics.
• Drive automation and CI-aligned process improvements across teams.

Skills

Blue Yonder Space Planning

Client Relations

Contract Management

Data Literacy

Data Visualization

Financial Management

Generative AI

Inventory Management

Kinaxis

O9 Demand Planning

Order Management

People Leadership

Procurement

Supply Chain Management (SCM)

Education

Bachelor's - Business Administration

Bachelor's - Industrial Engineering

Bachelor's - Logistics

Bachelor's - Supply Chain Management

Master's - Operations Management

Tools

Kinaxis

O9 Demand Planning

Blue Yonder Space Planning

Job description

Front Line Manager - Supply Chain ManagementReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilities : Manage weekly collection, validation, and transformation of client Install Base (IB) data, ensuring accuracy and readiness for upload into internal IT systems. Identify data discrepancies through root cause analysis and implement corrective actions to improve data quality and consistency. Analyze IB data trends to generate actionable business insights and proactively alert leadership to emerging patterns or risks. Collect and validate SLA miss data from supply chain execution partners, ensuring alignment with alternate data sources and preparing inputs for executive dashboards. Design, develop, and maintain analytical reports covering key supply chain metrics such as product shipments, backlog, IB renewals, and inventory on-hand. Solve complex supply chain challenges using data mining, analytics, and sound business judgment to drive operational improvements. Drive process automation and simplification initiatives in alignment with continuous improvement (CI) goals and cross-functional workstream planning. Collaborate with internal and external stakeholders to ensure timely delivery of insights and reporting, supporting strategic decision-making.QualificationsBachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations ManagementCertificationsCertified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, TrichyRequired SkillsBlue Yonder Space Planning, Client Relations, Contract Management, Data Literacy, Data Visualization, Financial Management, Generative AI, Inventory Management, Kinaxis, O9 Demand Planning, Order Management, People Leadership, Procurement, Supply Chain Management (SCM)LanguageEnglish (Required)Language Proficiency -Upper Intermediate - B2Additional Job Location -Job TypeRegularMaster Skill List -Supply Chain ManagementRemote Type -HybridWork Shift -Flex Time (India)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.