Front Desk Executive - santacurz

Berkowits; Mumbai; On-site; INR 350,000 - 500,000; Full time

Job summary

Berkowits Hair & Skin Clinics in Mumbai is seeking a Front Desk Executive to greet clients, manage appointments, and ensure smooth front desk operations.

You will be the first point of contact, handling billing, inquiries, and coordination with clinicians while maintaining a welcoming reception area. 3–5 years of experience and graduation required; strong English/Hindi and local language skills are essential.

Qualifications

• 3 to 5 years of front desk/reception experience.
• Strong communication in English, Hindi and a local language.
• Basic computer skills.

Responsibilities

• Welcome walk-in clients and answer phone calls politely.
• Book, confirm and reschedule appointments.
• Handle billing, cash and the daily closing report.
• Manage clinic inventory with the Branch Manager.
• Coordinate with consultants, doctors and technicians so clients do not wait.
• Call clients for appointment reminders and feedback.
• Keep the reception area neat and welcoming.
• Help the clinic achieve its targets.

Skills

Front desk

Customer service

Appointment booking

Billing

Cash handling

Language skills

Computer skills

Education

Any Graduate

Tools

Billing software

Appointment software

Job description

Berkowits Hair & Skin Clinics | santacruz , Mumbai

Location: 1st Floor, M.R. Society, Gate No. 1, B-3, STY Relief Road (Opposite L.S. Raheja College of Arts & Commerce), Daulat Nagar, Santacruz West / Juhu, Mumbai, Maharashtra 400054.

Salary: ₹3.5 Lakh to ₹5 Lakh per year (CTC)

Experience: 3 to 5 years

Qualification: Any Graduate

Job type: Full-time

Working days: 6 days a week. 1 weekly off on a weekday, as per roster.

Timings: 9:45 AM to 7:00 PM

Similar job titles: Receptionist, Front Office Executive, Clinic Receptionist, Customer Relationship Executive, Clinic Coordinator, Patient Coordinator

ABOUT BERKOWITS

Berkowits has been helping people look and feel their best since 1988. Today we have 45+ clinics across India, 450+ trained experts and 15 lakh+ happy clients. We are India's first hair replacement company and India's first permanent hair reduction company. We have done 15,000+ hair transplants.

ABOUT THE ROLE

You will be the first person every client meets at our clinic. You will welcome clients, manage appointments and keep the front desk running smoothly.

WHAT YOU WILL DO

• Welcome walk-in clients and answer phone calls politely.
• Book, confirm and reschedule appointments.
• Handle billing, cash and the daily closing report.
• Manage clinic inventory with the Branch Manager.
• Coordinate with consultants, doctors and technicians so clients do not wait.
• Call clients for appointment reminders and feedback.
• Keep the reception area neat and welcoming.
• Help the clinic achieve its targets.

WHAT YOU GET

• Annual CTC of ₹3.5 Lakh to ₹5 Lakh per year, based on your experience and interview.
• A significant variable pay component linked to your performance.
• Assured incentives at the branch level.
• Quarterly leaves that you can use without a full-day salary deduction.
• Full training on Berkowits treatments, processes and systems.
• A clear growth path: Front Desk Executive Admin Manager, with an option to move into a Consultant role.

WHO CAN APPLY

Must have

• 3 to 5 years of experience as a front desk executive, receptionist or customer service executive.
• Clear speaking in English, Hindi and the local regional language.
• Basic computer skills.

Good to have

• Experience in a clinic, salon, hospital or wellness centre.
• Experience with appointment or billing software.

Berkowits is an equal opportunity employer. We welcome applicants from all backgrounds.

Required Skills

computer knowledge front office Executive Appointment Booking Billing appointment scheduling cash handing Customer Experience appointment cash management stock management