Front Desk Executive

Malhotra Realty Pvt. Ltd.; Ludhiana; Presencial; INR 180 000 - 240 000; Tempo integral

Resumo da oferta

Malhotra Realty Private Limited in Ludhiana is seeking a Front Desk Executive to greet visitors, answer calls, and manage the reception area with professionalism.

The role requires coordinating appointments, handling mail, and supporting basic admin tasks while liaising with internal teams about projects and services.

Qualificações

• Minimum high school diploma; a degree in business, hospitality, or a related field is an advantage.
• Strong customer service and reception skills to manage visitors and maintain a professional front-office environment.
• Excellent communication and phone etiquette to interact with clients and colleagues clearly and confidently.
• Organized, detail-oriented, and able to multitask in a dynamic office setting.

Responsabilidades

• Greet and assist visitors at the front desk.
• Answer and direct phone calls to appropriate teammates.
• Manage the reception area in a professional and welcoming manner.
• Maintain visitor logs and coordinate appointments and meetings.
• Support basic admin duties such as mail handling and document organization.
• Coordinate with internal teams and provide information about projects and services.

Conhecimentos

Customer Service

Reception Duties

Communication

Phone Etiquette

Organizational Skills

Multitasking

Formação académica

High School Diploma

Business or Hospitality degree advantageous

Ferramentas

MS Office

Descrição da oferta de emprego

Company Description

Malhotra Realty Private Limited (MRPL), a holding company of the Malhotra family and part of the Malhotra Group UK, develops and sells premium residential, commercial, and hospitality properties. The flagship project “The Wilton” offers a one-stop destination for high-quality real estate with best-in-class amenities. MRPL’s portfolio includes high-rise towers, apartments, office spaces, cineplex, integrated townships, villa plots, clubhouse, and retail and commercial units. The company focuses on luxurious, comfortable living and tailored property solutions for both first-time buyers and seasoned investors. A seasoned leadership team provides professional guidance to customers throughout the property selection and purchase process.

Role Description

The Front Desk Executive is a full-time, on-site role based in Ludhiana. This position is responsible for greeting and assisting visitors, answering and directing phone calls, and managing the reception area in a professional and welcoming manner. Daily tasks include handling inquiries from walk-in clients and prospects, maintaining visitor logs, coordinating appointments and meeting schedules, and supporting basic administrative duties such as mail handling and document organization. The role also involves coordinating with internal teams, providing accurate information about projects and services, and ensuring all front desk operations follow company standards and procedures.

Qualifications

• Strong Customer Service and Receptionist Duties skills to manage visitors, handle inquiries, and maintain a professional front office environment.
• Effective Communication and Interpersonal Skills to interact with clients, colleagues, and vendors in a clear, courteous, and confident manner.
• Professional Phone Etiquette, including managing multi-line phone systems, routing calls accurately, and recording messages diligently.
• Basic computer literacy, including email, calendar management, and office applications ("e.g., MS Office or similar tools").
• Ability to stay organized, multitask, and maintain attention to detail in a dynamic office setting.
• Prior experience in front office, reception, hospitality, or customer-facing roles is preferred.
• Minimum high school diploma; a degree in business, hospitality, or a related field is an advantage.
• Professional appearance and a punctual, reliable work ethic.