Front Desk & Client Servicing Executive

The Space Fitness; Mumbai; On-site; INR 246,000 - 279,000; Full time

Benefits offered by this job

Complimentary class access

Paid time off

Job summary

The Space Fitness in Mumbai greets members and visitors as the first friendly touchpoint, providing a calm, organized front desk experience. This role supports coaches and staff, handles inquiries, and helps with events, ensuring smooth daily operations.

Ideal candidates have at least 1 year in hospitality or wellness, strong English, and comfort with tech. Based in Mumbai, you’ll thrive in a fast-paced fitness environment and enjoy a growth-ready team.

Qualifications

• Minimum 1 year experience in hospitality, beauty, wellness or fitness.
• Excellent English (spoken & written).
• Bachelor's degree preferred but not required.
• Proficiency with computers, mobiles & productivity tools.
• Currently living in Mumbai.

Responsibilities

• Greet and assist members and visitors with warmth & friendliness.
• Keep things running smooth at the front - manage check-ins, payments, attendance logs, appointments, membership inquiries and details.
• Handle phone calls, emails, and other forms of communication promptly.
• Support our coaches, management + back-end team to keep things productive and the chaos low.
• Assist management in event planning & execution
• Support studio day-to-day operations

Skills

Excellent English

Customer service

Multitasking

Tech proficiency

Education

Bachelor's degree (preferred)

Tools

Computers

Mobile devices

Productivity tools

Job description

Position:

Front Desk Receptionist

Juhu, Mumbai | Full-time, Late Afternoon Shift

For Mumbai based applicants only

Role Overview:

Think of this as more than a desk job.

You're the first hello for our members and visitors, the warmest smile, the calm in the 5:00 PM storm. If you love people, thrive in fast-paced settings, can get things done and are obsessed with organisation - we want to meet you.

Key Responsibilities:

• Greet and assist members and visitors with warmth & friendliness.
• Keep things running smooth AF at the front - Manage check-ins, payments, attendance logs, appointments, membership inquiries and all the little details that make a big difference.
• Handle phone calls, emails, and other forms of communication promptly.
• Support our coaches, management + back-end team to keep things productive and the chaos low.
• Assist management in event planning & execution
• Support studio day-to-day operations

Qualifications:

• A minimum of 1 year of experience, in the hospitality, beauty, wellness or fitness industry
• Excellent English (spoken & written)
• A Bachelor's Degree in any field is preferred but not required
• Proficiency with computers, mobiles & productivity tools
• Currently living in Mumbai

This Role is perfect for:

• You've got great energy, great communication, interpersonal skills and a love for fitness & wellness (even if you're not a fitness pro).
• You're sharp, reliable, and naturally service-oriented.
• You can handle busy shifts, fast-paced environments, multitask like a boss, and always show up on time.
• You are proficient in using technology; organisation, productivity & scheduling tools and have quick typing skills (on phone & computers)
• You have a high degree of personal motivation, proactivity, creative thinking and strong problem solving skills

What We Offer:

• Work with a high-energy team that actually cares.
• Learn behind-the-scenes operations at a premium fitness brand.
• Opportunities to grow within the company if you're hungry to learn.
• Complimentary access to our classes and programs.
• 21 days paid time off annually

Shift:

Monday - Friday, 11am to 8pm; Saturday 8am to 4pm

Salary (in hand):

Rs.22,000 to Rs.25,000 per month

Join Our Team:

• If you're enthusiastic about fitness and enjoy interacting with people, we'd love to hear from you.