Freshers- Customer Support - International Voice - Mumbai

2COMS Consulting Pvt. Ltd.; Mumbai; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Two-way cab facility

Laptop provided

Training and absorption possibility

Job summary

2COMS Consulting Pvt. Ltd. in Mumbai seeks International Voice Process Representatives for a top multinational organization in Vikhroli. This contractual role offers structured training, night shifts with cab facility, and potential absorption into client payroll based on performance.

Open to 2025 graduates with 0–6 months of experience, the role requires a 5-day rotating schedule and a strong customer-service mindset in a fast-paced BPO environment.

Qualifications

• Graduate with 2025 pass-out (freshers).
• 0–6 months of experience.
• 2025 pass-out year is required.

Responsibilities

• Deliver professional and accurate customer support.
• Maintain high standards of customer satisfaction.
• Work in a 5-day rotational week and night shifts.

Skills

Strong interpersonal skills

Customer handling skills

Customer-oriented approach

Ability to work in fast-paced env

Education

Graduate

Job description

Job Description

Job Title: MUMBAI MNC | International Voice Process

Work Mode: Work From Office

Shift: Night Shift (Pick & Drop / Two-way Cab Facility Provided)

Employment Type: Contractual - 3rd Party Payroll

Payroll Absorption: Potential for absorption into client payroll based on performance & business needs

Industry: BPO / International Voice Process / Customer Support

Job Overview

We are seeking International Voice Process Representatives for a top multinational organization in Vikhroli, Mumbai. This is an excellent opportunity for 2025 graduate freshers to build a career in a global, fast-paced BPO environment. The role offers structured training, continuous support, and the possibility of permanent absorption based on individual performance and business requirements.

Eligibility Criteria

Qualification: Graduate (2025 pass-out only)

Experience: 0-6 months

Pass-out Year: 2025

Strong interpersonal and customer handling skills

Customer-oriented approach

Ability to work in a fast-paced environment

Willingness to work in night shifts

Requirements

Deliver professional and accurate customer support

Maintain high standards of customer satisfaction

5-day rotational working week

Night shift operations

Structured training and ongoing support

Contractual role with the possibility of extension or permanent absorption

Opportunity to work with a globally respected brand

Laptop and required work assets provided by the company

Two-way cab facility (Pick & Drop)

Other Details Regarding this Job:

Age: Open (as per company policy)

Gender: Male / Female

Eligibility: Freshers (2025 pass-out graduates)

Qualification: Any Graduate

Graduating Year: 2025 only

Experience: 0-6 months

Shift: Night Shift

Payroll Absorption: Possible based on performance & business needs

Relocation: Not Available

Work Week: 5-day rotational working

Assets: Laptop and required work assets provided