Freight Operations

Xtracare Logistics Private Limited; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Xtracare Logistics, Gurugram-based, seeks a Freight Operations professional to coordinate daily freight forwarding and consolidation activities, including booking shipments, documentation, and timely customs clearance for air and sea cargo.

You will monitor shipment status, resolve issues, communicate with clients, carriers, and internal teams, maintain records, support process improvements, and help ensure service quality and regulatory compliance.

Qualifications

• Ability to interpret shipment data, costs and operational performance.

Responsibilities

• Coordinate daily freight forwarding and consolidation activities.

Skills

Analytical skills

Communication skills

Sales-related skills

Operations management

Project management

Freight forwarding knowledge

Education

Bachelor’s degree in Logistics or related field

Job description

Xtracare Logistics, founded in December 2011, is a professional logistics and transportation services provider with a highly skilled and dedicated team. The company offers a wide range of solutions, including customs clearance, freight forwarding, and air and sea shipping services. Xtracare serves international requirements specialising in imports, tailoring services to meet diverse client needs. The organization focuses on reliability, efficiency, and customer satisfaction, making it a strong environment for logistics professionals seeking growth and exposure.

Role Description

The Freight Operations role is a full-time, on-site position based in Gurugram. This role involves coordinating daily freight forwarding and consolidation activities, including booking shipments, managing documentation, and ensuring timely customs clearance for air and sea cargo. The individual will monitor shipment status, resolve operational issues, and communicate with clients, carriers, and internal teams to ensure smooth end-to-end logistics.

Responsibilities also include maintaining accurate records, supporting process improvements, assisting with rate negotiations, and contributing to service quality and compliance with company and regulatory standards.

Qualifications

• Candidates should possess strong Analytical Skills and the ability to interpret shipment data, costs, and operational performance.
• Candidates should possess effective Communication skills to collaborate with clients, carriers, and cross-functional teams.
• Candidates should possess Sales-related skills to support rate discussions, customer service, and relationship management.
• Candidates should possess Operations Management skills to handle day‑to‑day freight activities, documentation, and process adherence.
• Candidates should possess Project Management skills to coordinate multiple shipments, timelines, and stakeholders.
• Knowledge of freight forwarding, customs regulations, and air/sea shipping processes is highly beneficial.
• Proficiency in standard office software and logistics systems;
• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field, or equivalent practical experience.
• Ability to work on‑site in Gurugram, manage deadlines, and maintain a detail‑oriented, customer‑focused approach.