Free SWITCH Engineer

VMC Soft Technologies, Inc; Hyderabad; Sur place; INR 1 500 000 - 2 000 000; Plein temps

Résumé du poste

VMC Soft Technologies, Inc. in India (hyderabad region among others) seeks a skilled FreeSWITCH Engineer for a Contract-to-Hire role. The candidate will work on telecom and contact center deployments, handling dialplan, WebRTC, SIP configurations, NAT traversal, and CCaaS integrations.

The ideal candidate will have hands-on FreeSWITCH expertise, strong SIP/WebRTC knowledge, and experience with CCaaS platforms. Immediate joiners encouraged.

Qualifications

• Hands-on experience with FreeSWITCH (Dialplan, Modules, ESL/API Integrations)
• Strong understanding of WebRTC stack (ICE, STUN/TURN, DTLS-SRTP, SDP, mod_verto, WSS)
• Strong SIP knowledge (RFC 3261, SIP Trunk Configuration, NAT Traversal, Codec Tuning, RTP Optimization, SRTP/TLS)
• Experience integrating FreeSWITCH with Contact Center/CCaaS platforms
• Hands-on experience with ACD, Skill-Based Routing, Queue Management using mod_callcenter or FIFO Queues
• Experience with Call Recording, Monitoring, Whisper/Barge, and Supervisor Features

Responsabilités

• Health monitoring, incident response, log tracing, and change management
• Gateway deployment, WSS, TURN, ICE/DTLS troubleshooting, and codec management
• Log analysis, runbook/SOP creation, and cross-functional collaboration

Connaissances

FreeSWITCH

WebRTC

SIP

CCaaS integration

ACD / Skill-Based Routing

Call Recording

Monitoring / Whisper

Asterisk (good to have)

Formation

B.E./B.Tech in CS/EC/Telecommunications or equivalent

Description du poste

We're Hiring | hashtag#FreeSWITCH_Engineer | hashtag#C2H | Immediate Joiners

Looking for an exciting opportunity in the telecom and contact center domain? We're hiring FreeSWITCH Engineers for a Contract-to-Hire (C2H) role.

Location: Noida, Gurugram, Bangalore, Bhubaneswar, Hyderabad, Kochi & Pune

Experience: 5 8 Years

Budget: Flexible

hashtag#NoticePeriod: Immediate Joiners or Candidates Serving Notice Period Preferred

Must-Have Skills

• Hands-on experience with FreeSWITCH (Dialplan, Modules, ESL/API Integrations)
• Strong understanding of the WebRTC stack (ICE, STUN/TURN, DTLS-SRTP, SDP, mod_verto, WSS)
• Strong SIP knowledge (RFC 3261, SIP Trunk Configuration, NAT Traversal, Codec Tuning, RTP Optimization, SRTP/TLS)
• Experience integrating FreeSWITCH with Contact Center/CCaaS platforms
• Hands-on experience with ACD, Skill-Based Routing, Queue Management using mod_callcenter or FIFO Queues
• Experience with Call Recording, Monitoring, Whisper/Barge, and Supervisor Features

Key Responsibilities

• Health monitoring, incident response, log tracing, and change management
• Gateway deployment, WSS, TURN, ICE/DTLS troubleshooting, and codec management
• Log analysis, runbook/SOP creation, and cross-functional collaboration

Good To Have

• Experience with Asterisk or similar telephony platforms

Qualification: B.E./B.Tech in Computer Science, Electronics, Telecommunications, or equivalent experience.