Fraud Operations Senior Analyst

Aspire; Gurugram District; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Aspire is seeking a Fraud Senior Analyst to join our Operations team in Gurgaon. You will investigate fraud cases, develop counter-fraud measures, and align with policy and product teams to mitigate risk.

The role requires strong data analytics, knowledge of fraud typologies, card rules, and excellent English communication. You will thrive in a fast-paced startup and help scale fraud processes.

Qualifications

• At least 3 years of experience in the payments space
• At least 2 years in a risk/fraud-related role
• Knowledge of fraud typologies and card scheme rules
• Understanding of payment regulations and compliance

Responsibilities

• Utilize advanced data analytics to identify fraud patterns across transactions and user activity
• Manage fraud detection alerts, review and prioritize alerts, and improve accuracy
• Conduct investigations to verify suspicions and propose prevention strategies
• Identify gaps in processes/systems and drive improvements
• Support fraud operations with new initiatives across payment products
• Contribute to SOP writing and optimization of fraud processes
• Work in a hybrid setup with the Gurgaon office
• Express complex findings clearly in English

Skills

Fraud analytics

Data analysis

Investigations

Risk assessment

Alerts management

Excel

PowerBI

Tableau

English communication

Tools

PowerBI

Tableau

Visa Risk Manager

Mastercard Decision Intelligence

Job description

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that!

We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.

Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.

Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.

About the team:

At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible.

About the role:

We are seeking a highly skilled and motivated Fraud Senior Analyst to join our team. You will play a vital role in investigating and resolving fraud cases. You will also contribute to the development and deployment of counter-fraud measures, ensuring alignment with our team's business, policy, and operating requirements. Your responsibilities will include:

• Utilize advanced data analytics skills to identify fraud patterns, trends, and outlier indicative of fraudulent behavior with transaction data, user activity, and other relevant datasets
• Manage the alerts generated by fraud detection systems, review and prioritize alerts, monitor the alert accuracy rates and propose the enhancements
• Conduct thorough investigations to verify suspicions, based on the findings from investigations and risk assessments, develop and propose the strategies to prevent future incidents of fraud.
• Evaluate and identify key process/system gaps based on data analysis in order to propose and drive improvements
• Support fraud operation team with new initiatives and projects related to fraud detection and prevention across payment products
• Contribute towards enhancing and optimizing fraud operational processes for better customer experience and effective fraud detection (eg: SOP writing).
• At least 3 years of experience working in the payments space, and at least 2 years in a risk/fraud-related role
• Deep understanding and knowledge of fraud typologies, card scheme rules, fraud rules, and fraud modules like Visa Risk Manager and MasterCard Decision Intelligence.
• Understanding of payment & fraud-related regulations
• Excellent command of English both verbal and written - English is the main language used in the company and with clients/partners
• Comfortable with spreadsheets/formulas, data analysis and visualization (e.g. pivot tables, PowerBI, Tableau)
• Excited to work in a fast-paced startup, appreciates owning projects and curious to build ground up.
• Comfortable with hybrid working model (office in Gurgaon).