Franchise Manager

JobItUs; Kolkata District; On-site; INR 279,000 - 335,000; Full time

Job summary

JobItUs in Kolkata seeks a Franchise Manager to drive development and onboarding of partners across regions. You will coordinate end-to-end onboarding, training, and activation, while ensuring adherence to SOPs, branding, and performance standards.

The role requires strong communication, business development, and travel readiness to manage multiple partners and locations, with focus on growth, profitability, and operational excellence.

Qualifications

• Strong communication and relationship management skills.
• Business development and negotiation abilities.
• Operational coordination and execution capability.
• Ability to manage multiple partners and locations.
• Problem-solving and stakeholder management skills.
• Understanding of business operations and growth processes.
• Willingness to travel.

Responsibilities

• Franchise development and onboarding of partners.
• Drive franchise expansion and identify growth opportunities.
• Conduct presentations, meetings, and business discussions with potential partners.
• Coordinate end-to-end onboarding, activation, and documentation.
• Maintain relationships and act as primary contact for operations.
• Track performance, ensure SOPs and branding alignment.
• Coordinate with internal departments to support operations.

Skills

Communication skills

Business development

Operational coordination

Partner management

Problem-solving

Business operations

Travel readiness

Job description

Franchise Manager= Rs.25,000- Rs.30,000 , Male only

Key Responsibilities

• Franchise Development
• Identify and onboard potential franchise partners across target regions
• Drive franchise expansion in line with company growth objectives
• Conduct franchise presentations, meetings, and business discussions
• Build and maintain a healthy franchise pipeline
• Partner Onboarding & Setup
• Coordinate end-to-end franchise onboarding and activation
• Support partners with documentation, setup processes, and operational readiness
• Ensure franchise partners understand company systems, processes, and expectations
• Coordinate training and launch support for new partners
• Franchise Relationship Management
• Maintain strong relationships with franchise partners
• Act as the primary point of contact for franchise operations and support
• Resolve partner concerns and operational challenges proactively
• Conduct regular performance reviews and business discussions with partners
• Operations & Performance Monitoring
• Track franchise performance, operational compliance, and execution standards
• Ensure adherence to company SOPs, branding, and operational guidelines
• Coordinate with internal departments to support franchise operations
• Identify opportunities for operational improvement and business growth
• Business Growth & Market Expansion
• Support regional marketing and business development initiatives

• Identify local growth opportunities and partnership networks
• Assist in improving franchise profitability and operational efficiency
• Monitor market trends and competitor activities

Skills & Requirements

• Strong communication and relationship management skills
• Business development and negotiation abilities
• Good operational coordination and execution capability
• Ability to manage multiple partners and locations
• Problem-solving and stakeholder management skills
• Understanding of business operations and growth processes
• Comfortable with travel and field coordination

Preferred Qualifications

• 5-8 years of experience in franchise management, business development, sales, channel
• partnerships, or operations
• Experience in retail, sustainability, recycling, logistics, or service businesses preferred
• Familiarity with franchise operations and partner ecosystem management is an advantage