Founder’s Office – Community & Growth Intern

Zoop - India's Live Bazaar; New Delhi; On-site; INR 167,000 - 234,000; Full time

Job summary

Zoop - India's Live Bazaar in New Delhi is seeking a motivated Community & Copywriter Intern to own engagement across our live-commerce communities. You will manage our WhatsApp groups, write engaging Hindi and English copy, and help turn members into regulars with welcome flows and events.

You will work closely with the founders, shape growth via organic content, polls, and contests, and learn to translate community insight into live campaigns.

Qualifications

• You live in online communities and enjoy talking to people.
• You write sharp, engaging copy in Hindi and English.
• You understand fashion, deals, and how young Indian shoppers behave online.
• You show up daily with steady energy and follow-through.
• You ask why something works and test new ideas.

Responsibilities

• Be the voice of Zoop: run communities day to day, post, reply, react, and keep conversations alive.
• Turn members into regulars: welcome flows, polls, contests, sneak peeks, and winner shoutouts.
• Make every live an event: build anticipation, maintain energy, and celebrate success with power users.
• Learn and bring insights in: track engagement and repeat purchases, feed learnings back to the team.
• Shape our growth engine: collaborate with founders on ad creatives, messaging, and new channels.
• Get hands-on across the business: assist livestream ops, campaigns, and new experiments.

Skills

Community management

Copywriting

Hindi & English bilingual

Fashion trend awareness

Consistency

Data curiosity

Job description

Work Mode: Work From Office (mild hybrid only for genuine college/residence constraints)

Type: Paid internship · Full-time

Website: https://zooplive.com

About Zoop

Zoop sells fashion through live auctions and drops. We own our supply: factory outlet stock and excess and liquidation inventory from brands and manufacturers. Our in-house studios and creators sell it live, every day, to young shoppers who want great brands at prices that feel like a steal. It's shopping that feels like an event, not a catalogue scroll.

We sell out every auction, and our shoppers keep coming back. Our repeat rates are among the healthiest in the category.

We're based in New Delhi and backed by Peak XV Partners (Surge) and Lumikai.

The role

Great products bring people in. How we treat them is what makes them stay.

We want every Zoop user to feel like part of something: a community that loves us, talks to us, shows up for every live and keeps coming back because of how we interact with them. You'll own that.

Our WhatsApp communities are growing fast, and they're where Zoop's personality lives. You'll make them warm, buzzing and personal. Every new member should feel welcomed, every regular should feel seen, and every live should feel like an event worth showing up for. We have a clear activation playbook to start from. You'll bring it to life every day and keep making it better.

You'll work in close proximity to the founders.

What you'll do

• Be the voice of Zoop. Run our communities day to day: post, reply, react and keep conversations alive.
• Turn members into regulars. Use welcome flows, polls, contests, sneak peeks and winner shoutouts so new joiners feel like insiders and get talking.
• Make every live an event. Build anticipation before, keep the energy up during and celebrate after, while nurturing the power users who become the heart of the community.
• Learn and bring insights in. Track what drives engagement, lives and repeat purchases, then feed what members love, ask for and complain about back to the team.
• Shape our growth engine. Work with the founders on ad creatives, messaging and new channels like organic content, using what you learn from the community about what makes our shoppers tick.
• Get hands-on across the business. Pitch in on livestream ops, campaigns and new experiments as we scale, wherever the action is.

Who we're looking for

• Social. You already live in online communities, you genuinely enjoy talking to people, and you know the difference between a dead group chat and a buzzing one.
• Copywriting & creative. You write sharp, fun copy in Hindi and English and switch between them the way our buyers do. You have a feel for what makes people stop, react and reply.
• Fashion & trend first. You get fashion, deals and how young Indian shoppers behave online, and you know what's trending before it's everywhere.
• Consistent. Community is built daily, not in bursts. You show up every day with the same energy.
• Inquisitive & data-curious. You ask why something worked, test new ideas, and care whether your work actually moved the needle.

What success looks like

• Community-to-buyer conversion keeps climbing. More of our community bids, buys and comes back to buy again. This is the number you own.
• Communities where members talk to each other, not just to us.
• New members who become active, loyal regulars.
• A documented community playbook the team can scale.
• You'll get a front-row seat to building a new category in India.
• You'll work in close proximity to the founders in a team backed by Peak XV and Lumikai.
• You'll get real ownership from day one: the community is yours to build.
• Strong performers get a clear path to a full-time role.