Forward Deployed Engineer II

Highradius; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Competitive salary

Fun culture

Equal employment opportunities

Pre-IPO Centaur

Job summary

HighRadius is seeking a Consultant to own and execute Cloud product implementations for Fortune 2000 clients. You will be the main point of contact during Build, Testing and Hypercare, delivering projects with quality, value, and high customer satisfaction within timelines.

The role requires organized, detail-oriented candidates with excellent communication skills and the ability to collaborate with cross-functional teams across the globe.

Qualifications

• End-to-end client implementation of HighRadius Cloud products for Fortune 2000 clients.
• Writing SQL scripts for data gathering and configuration.
• Lead project phases: requirements, design, configuration, testing, cutover, go-live and hyper-care.
• Build rapport with clients and conduct UAT and shadow sessions.
• Collaborate with Product Management, Engineering, Technical teams & QA to meet KPIs.
• Test end-to-end processes and train end users.
• Keep Delivery Manager & Program Director updated on project risks.

Responsibilities

• Own and execute HighRadius Cloud product implementations for Fortune 2000 clients.
• Deliver projects with high value, quality, and customer satisfaction within timelines.
• Serve as main point of contact during Build, Testing and Hypercare phases.

Skills

Client implementation

SQL scripting

SDLC understanding

Communication skills

Analytical thinking

Problem solving

Cross-functional collaboration

Education

Bachelor's or Master’s degree

Job description

Job Summary

The Consultant will be responsible for owning and executing HighRadius Cloud product implementations for Fortune 2000 clients. The Consultant is responsible for delivering the project with good quality, high value and great customer satisfaction within the project timelines. This job profile will offer an individual high visibility with regular client interaction as he/she will be the main Point of Contact during Build, Testing and Hypercare phases of Highradius Product Implementation. The candidate must be well organized, detail oriented and possess excellent communication skills.

Skills and Experience Needed

• Carry out end-to-end client implementation of HighRadius Cloud products for Fortune 2000 companies across the globe.
• Writing SQL scripts for data gathering and configuration.
• Run and execute the project through the various phases of the project life cycle including Requirement Gathering, Design, Configuration, Testing, Cutover, Go-live and Hyper-care.
• Able to build rapport with clients and manage them effectively. Will require to conduct UAT and support shadow sessions with clients effectively.
• Closely collaborate with cross functional teams such as Product Management, Engineering, Technical teams & QA to deploy the projects with the agreed KPIs
• Test end-to-end Process flows, drive adoption by giving hand-on end user journey training and validate value outcomes
• Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Project Implementation

Job Specification

• 3-6 years of professional services experience
• Bachelor's or Master’s Degree (preferably from a top reputed university)
• Good understanding of SDLC processes and Functional Consulting experience,
• Very good communication, Analytical, problem solving, presentation, Organizational and Collaboration skills
• Exposure to international clients / projects, Exposure to BA, Domain Knowledge, Team player
• Experience with Order-to-Cash(O2C) related business process is a plus

What You’ll Get

• Competitive salary.
• Fun-filled work culture (https://www.highradius.com/culture/)
• Equal employment opportunities.
• Opportunity to build with a pre-IPO Global SaaS Centaur.