Food & Beverage Program Manager

JLL; Bengaluru; On-site; INR 450,000 - 700,000; Full time

Benefits offered by this job

Total Rewards Program, competitive pay

Job summary

JLL in Bengaluru is seeking an experienced catering operations professional to lead food preparation, cooking, and service to meet agreed standards. You will ensure calorie display, plan events, gather staff feedback, and manage budgets while developing the F&B manual and addressing daily operational challenges.

You will drive safety compliance, perform audits, reduce food waste, and coordinate weekly calls with the cafeteria SPOC and FMs.

Qualifications

• An expert communicator
• Strategically savvy
• A master multitasker

Responsibilities

• Preparation, cooking and service of food based on standards and specifications.
• Ensure calorie count of each food is displayed.
• Plan events on VIP visits, conferences and festivals.
• Survey staff feedback via cafeteria online survey.
• Monitor budget and identify cost-saving opportunities.
• Prepare the F&B operational manual or handbook.
• Participate in weekly calls with cafeteria SPOC and FMs to discuss challenges.
• Act as the unit’s go-to person for day-to-day operational advice and solutions.
• Ensure safety and compliance with health and safety regulations across operations.
• Conduct work and food safety audits as preventive measures.
• Prepare the monthly audit calendar and share with the line manager.
• Aim to reduce food waste across all cafeterias.

Job description

What this job involves:

Bringing excellence to the table

Do you love food and take delight in seeing people’s smiles with your services? Well, you’re in the right place!

In this role, you’ll be in charge of the preparation, cooking and service of food based on agreed standards and specification. Thus, your ability to provide high-quality catering services will be essential to succeed in this fast-paced yet exciting field.

A typical day would involve ensuring that the calorie count of each food served is on display; and on special days (such as VIP visits, conference, festivals, etc.), you’ll find yourself preparing and ironing out plans for events. From time to time, you will also reach out to staff and employees for their feedback through the cafeteria online survey to get a fuller picture of the strengths and improvement areas of your services.

Taking budget into account

One of your challenges will be to make smart, cost-effective decisions with regard to the use of all resources such as stocks, team members and company assets. As such, you must to keep a close watch on the budget and come up with saving opportunities to reduce cost.

You will also prepare the F&B operational manual or handbook and take part in the weekly call with all café SPOC and FMs to discuss any operational challenges. As the unit’s go-to person, you should also stand ready to offer your advice and solutions on daily operational challenges.

Being a stickler for safety

This role will also keep you on your toes, as you will need to make sure that catering operations—from food and raw material specifications to equipment—are kept safe and secure, and comply with all health and safety regulations.

On top of that, you will conduct work and food safety audits as a preventive approach. You’ll also have a hand in preparing the surprise cafeteria monthly audit calendar, which you will share with the line manager. You’ll also be expected to be an ace initiative when it comes to reducing food waste for all cafeterias.

Sound like you? To apply you need to be:

An expert communicator

Are you a self‑motivated individual who can convey your messages with flair, be it spoken or written? These qualities will be helpful during client meetings and formal presentations with senior management, and in drafting technical reports and training materials. With your eloquence, it will also be easier for you to train staff and get them on board any new initiatives.

Strategically savvy

This position is a perfect opportunity for you to bring in your operational expertise, as you generate well‑thought‑out policies and strategies. You should also be able to carry out audits and dig through evidence through observation, interview and sampling of documentation and records.

A master multitasker

Do you have a roll‑up‑your‑sleeves attitude and strong focus on getting things done right? Your organisational skills will be imperative, as you’ll be expected to sit on top of whatever demands thrown your way. If you’re also a quick thinker and natural problem solver, then we want you!

What we can do for you:

• Total Rewards Program, competitive pay and benefits package.