Food And Beverage Supervisor

TajSATS; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

TajSATS in Mumbai is seeking an experienced Food Service Operations Lead to manage daily meal service for patients, prepare duty rosters, and allocate manpower effectively across shifts.

You will ensure timely indenting and material issuance, coordinate with kitchen for room service and la carte orders, monitor safety standards, and support audit preparations for NABH, JCI, and APAC HSE.

Responsibilities

• Prepare duty rosters and ensure effective shift planning and manpower allocation.
• Ensure timely raising of indents and issuance of materials required for daily operations.
• Maintain consistency in food service quality and ensure timely meal delivery to patients.
• Coordinate CCG inventory management with the KST Executive.
• Monitor breakages and discard levels, ensuring timely replenishment of service items.
• Prepare and maintain meal summaries for each meal period.
• Coordinate with the kitchen team to ensure adequate food pickup and distribution.
• Monitor and verify RT (Ryle's Tube) and liquid feed services as per prescribed schedules.
• Adhere to food safety, hygiene, and workplace safety standards at all times.
• Control attrition and absenteeism through effective team management and engagement.
• Achieve and maintain patient satisfaction scores above 85%.
• Support NABH, JCI, APAC HSE, and other audit preparations and compliance requirements.
• Maintain accurate food service records, registers, and documentation.
• Update Daily Operational Reports (DOR) regularly and accurately.
• Coordinate with the kitchen for room service and la carte meal requests.
• Manage room service control sheets and ensure timely order fulfillment.
• Monitor steward errands and clearance card processes.

Job description

• Prepare duty rosters and ensure effective shift planning and manpower allocation.
• Ensure timely raising of indents and issuance of materials required for daily operations.
• Maintain consistency in food service quality and ensure timely meal delivery to patients.
• Coordinate CCG inventory management with the KST Executive.
• Monitor breakages and discard levels, ensuring timely replenishment of service items.
• Prepare and maintain meal summaries for each meal period.
• Coordinate with the kitchen team to ensure adequate food pickup and distribution.
• Monitor and verify RT (Ryle's Tube) and liquid feed services as per prescribed schedules.
• Adhere to food safety, hygiene, and workplace safety standards at all times.
• Control attrition and absenteeism through effective team management and engagement.
• Achieve and maintain patient satisfaction scores above 85%.
• Support NABH, JCI, APAC HSE, and other audit preparations and compliance requirements.
• Maintain accurate food service records, registers, and documentation.
• Update Daily Operational Reports (DOR) regularly and accurately.
• Coordinate with the kitchen for room service and la carte meal requests.
• Manage room service control sheets and ensure timely order fulfillment.
• Monitor steward errands and clearance card processes.