Food And Beverage Associate

Shree Ramkrupa Enterprise; Vadodara; On-site; INR 148,000 - 221,000; Full time

Job summary

Shree Ramkrupa Enterprise is seeking a hospitality professional to join our restaurant team in Vadodara. The role focuses on delivering courteous, professional service and adapting across sub-departments of the food and beverage division.

You will be trained to understand all menu items, assist opening/closing procedures, and upsell beverage and food pairings while maintaining high standards of cleanliness and guest satisfaction.

Responsibilities

• Provide courteous, professional service in line with restaurant standards.
• Perform duties across different sub-departments of the food and beverage division as required.
• Be flexible to rotate and adapt to assigned tasks within the restaurant.
• Ensure familiarity with all services and facilities offered by the restaurant.
• Open and close procedures are completed as assigned.
• Understand menu items and upsell food and beverage pairings while maintaining quality.
• Keep the work area clean and organized at all times.
• Monitor supplies to reduce spoilage and wastage.
• Address guest enquiries politely and report issues to management when necessary.

Job description

Role & responsibilities

Duties and Responsibilities

Operational

• To provide a courteous, professional, efficient and flexible service at all times, following restaurants standards of performance.
• To perform all duties and tasks in the assigned place of work to the set standards.
• To be entirely flexible and adapt to rotate within the different sub departments of the food and beverage division.
• To perform all duties and tasks when rotated or assigned to another department.
• To be fully conversant with all services and facilities offered by the restaurant.
• To perform opening and closing procedures as assigned.
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend food and beverage combinations and upsell alternatives.
• To ensure that the place of work and surrounding area is kept clean and organised at all times.
• To monitor operating supplies and reduce spoilage and wastage.
• To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to outlet managers if no immediate solution can be found and assure follow up with guests.

General

• To understand and strictly adhere to the rules and regulations established by the restaurant/company.
• To report for duty punctually wearing the correct uniform and nametag at all times.
• To maintain a high standard of personal appearance and hygiene at all times.
• To maintain a good rapport and working relationship with other employees in the outlet and all other departments.
• To attend and contribute to all employee meetings, departmental and training sessions and other related activities.
• To undertake any reasonable tasks and secondary duties as assigned by the Outlet Manager.
• To respond to any changes in the restaurant function as dictated by the company.