Financial Services Associate - Insurance

HDFC Sales; Faridabad District, Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

HDFC Sales requires a field-based sales professional to monitor home loan customers, cross-sell insurance and other products, and source new business. The role involves profiling customers, handling objections, and coordinating with Home Loan Executives to maximize product attachments.

The candidate should be adept at relationship-building to cross-sell offerings and maintain compliant processes across insurance and mutual fund products.

Qualifications

• Two wheeler and driving license mandatory.

Responsibilities

• To monitor HL data and cross-sell insurance (HDFC Life and Non Life), fixed deposits and other products to home loan customers of HDFC Sales.
• Source open market business and achieve assigned targets.
• Be aware of products offered by the company and handle customer objections.
• Ensure proper customer profiling on calls/visits to identify needs and recommend investment and Insurance options.
• Build relationships with Home Loan Executives to ensure joint calls and maximum attachments of files disbursed.
• Develop relationships with customers to cross-sell other products as per needs and manage the entire account.
• Coordinate with partner representatives.
• Understand joint ownership of the customer at servicing time.
• Ensure timely renewal of sourced business.
• Follow defined processes and undergo training for compliance in selling insurance, mutual funds, etc.
• Maintain sales kit organized and well groomed.
• Uphold company-first attitude and respectful attitude towards colleagues, seniors, and partners.

Job description

Role and Responsibility:

Note: Two wheeler and DL is Mandatory for this role.

• To monitor closely the HL data and cross sell insurance (HDFC Life and Non Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales
• To source open market business too and achieve the targets assigned
• To be completely aware of the products being offered by the company and understand competition offering and handle customer objections
• To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options
• Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed
• To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customers family details, other general insurance details, other loan details etc
• To be in sync and work together with the partner representatives
• Understanding the joint ownership of the customer at the time of servicing etc
• To ensure timely renewal of the business sourced
• To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc)
• To always be well groomed and his sales kit should be organized and complete
• To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors , partners etc