Financial and Payroll Operations Specialist

Tusk Support Partners; Bengaluru; On-site; INR 8,596,000 - 14,327,000; Full time

Job summary

Tusk Support Partners in Bengaluru, India, seeks a Financial and HR Operations Specialist to oversee end-to-end financial operations and human capital management for a US-based dental group. This high-visibility role covers controllership, revenue management, payroll processing via ADP, onboarding/offboarding, benefits administration, and executive-level client engagement with dental practice owners.

The ideal candidate has an MBA in Finance or CA, 8+ years US-facing experience, expert Excel,

Qualifications

• MBA in Finance/CA or related finance degree from a reputed institution.
• 8+ years of experience in US-facing financial operations or a "Shared Services" environment.
• Exceptional English fluency (written and verbal) with executive presence to manage US-based Doctors and business owners.

Responsibilities

• Oversee end-to-end financial operations: controllership, revenue management, AP/AR, and reporting.
• Lead HR operations and US payroll via ADP, onboarding/offboarding, salary adjustments, and benefits administration.
• Manage client relationships with US dental practice owners and coordinate strategic operations.

Skills

Excel expert

US payroll processing

Financial operations

HR operations

Executive communication

Education

MBA in Finance/CA or related

Tools

QuickBooks Online

ADP

Dentrix Ascend

Job description

Financial and HR Operations Specialist

Location: Bengaluru, India

Shift: Fixed US Central Hours (6:30 PM 3:30 AM IST)

Role Type: Individual Super-Contributor

The Opportunity

We are seeking a high-caliber financial leader to oversee end-to-end financial operations and human capital management for a premium multi-location dental group in the US. This is a high-visibility, dual-function role responsible for $14M+ in annual revenue.

I. Financial Controllership & Revenue Management

• Provider Compensation: Execute complex monthly commission calculations and "true-ups" for doctors and hygienists; manage hygiene/doctor allowances and expense reimbursements.
• Revenue Oversight: Daily/weekly management of ACH reports, EFT transfers, and bank reconciliations for all entities.
• Full-Cycle Accounting: Manage AP/AR, categorize credit card transactions (Amex/Chase), and perform monthly/quarterly practice valuations.
• Financial Reporting: Generate monthly P&Ls and Balance Sheets; track marketing ROI by vendor/location; prepare year-end reports for external CPA tax filings.
• Compliance: Manage US 1099 filings, entity renewals (ilsos.gov), and maintain legal/equipment documentation.

II. Human Resources & US Payroll Administration

• Payroll Processing: Execute semi-monthly US payroll via ADP, including adjustments, 401k contributions, and payroll journal entries.
• Talent Management: Oversee the digital onboarding/offboarding lifecycle and track salary increases and PTO accruals.
• Benefits & Compliance: Lead annual benefit enrollments (Medical, Life, Vision, 401k); manage Workers' Comp claims and US insurance audits (Malpractice/General Liability).
• Employee Relations: Revise bonus structures, maintain employee handbooks, and support US-based Office Managers with HR queries.

III. Client Relationship & Strategic Operations

• Client Success: Act as the direct point of contact for US dental practice owners; lead monthly financial review calls and address billing/commission inquiries with executive poise.
• Ops Support: Manage corporate accounts (T-Mobile, ADT, Amazon procurement) and coordinate with US Office Managers for administrative approvals.

Qualifications

• Education: MBA in Finance/CA or other related finance degree from a reputed institution.
• Experience: 8+ years of experience in US-facing financial operations or a "Shared Services" environment. Experience in the US Dental/Medical industry is a significant advantage.
• Communication: Exceptional English fluency (written and verbal) with the "executive presence" required to manage US-based Doctors and business owners.
• Technical Skills: * Expert-level Excel: Mandatory for complex "true-up" modeling.
  • US Software Mastery: Advanced proficiency in QuickBooks Online, ADP, and Dental Practice Management Software (e.g., Dentrix Ascend).
• Adaptability: Proven track record of working Fixed US Night Shifts (6:30 PM 3:30 AM IST) and managing the associated lifestyle requirements.
• Attributes: High emotional intelligence, extreme attention to detail, and a "founders mindset" toward building new processes.