Location: Remote (India)
Experience: 4 to 8 years
We are seeking a highly skilled Dental Practice Management (PMS) Analyst with strong domain knowledge of dental clinic operations, practice management systems, and financial workflows. The ideal candidate will have hands‑on experience with major dental PMS platforms and a deep understanding of clinical, operational, and financial interfaces.
Key Responsibilities
- Analyse, interpret, and validate data across various Dental Practice Management Software (PMS) platforms including Power Practice, Abeldent, Dentrix, Tracker, Eaglesoft, Open Dental, and others.
- Understand and navigate PMS interfaces such as:
- Patient Demographics
- Ledgers
- Appointments
- Treatment Plans
- Claims & Insurance
- Perform detailed analysis on financial and operational metrics such as:
- Production & Collection
- Production Adjustments & Collection Adjustments
- Accounts Receivable (AR) & Insurance AR
- Support data extraction, validation, and reconciliation for reporting, analytics, and migration projects.
- Collaborate with internal teams to identify automation or process‑improvement opportunities in PMS workflows.
- Assist with test planning, QA, and validation efforts for PMS‑related enhancements and data integrations.
- Prepare process documentation, requirements, and user guides as needed.
Required Skills
- Strong knowledge of dental practice operations and PMS workflows.
- Experience with at least one major Dental PMS; familiarity with multiple systems is a major plus.
- Solid understanding of dental financial concepts and ledger‑level details.
- Experience with insurance workflows, claims lifecycle, and AR management.
- Strong analytical and documentation skills.
- Ability to partner with both technical and non‑technical stakeholders.
Preferred / Additional Skills
- Hands‑on experience writing SQL queries for data analysis, validation, or troubleshooting.
- Experience with reporting/visualization tools such as Tableau or Power BI.
- Proficiency in documentation and project‑tracking tools like JIRA and Confluence.
- Exposure to data analytics, QA processes, or EDW/BI environments is a plus.
Preferred Qualification
- Graduation or post‑graduation in any discipline.
Soft Skills
- Strong problem‑solving skills with a structured, analytical approach.
- Excellent communication, presentation, and stakeholder management abilities.
- Ability to work independently, manage multiple priorities, and navigate ambiguity.
- Detail‑oriented with strong organizational skills.
Why Join Us?
- Work on exciting projects with modern tools and technologies.
- Be part of a collaborative and high‑performing team.
- Flexible work options including remote opportunities.