Finance Systems Analyst (D365 Finance & Operations)

Control Risks; New Delhi; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation

Global bonus scheme

Equal opportunity employer

Job summary

Control Risks is seeking a Finance Systems Analyst to support and enhance Microsoft Dynamics 365 Finance & Operations within the Finance Systems team. You will serve as a key link between Finance users and the core systems group, ensuring issues are resolved promptly and processes run smoothly.

You will gain a deeper functional understanding over time while maintaining system performance, data integrity, and governance across core finance processes in a global environment.

Qualifications

• Working knowledge of Microsoft Dynamics 365 Finance & Operations.
• Understanding of core finance processes (Procure-to-Pay, Order-to-Cash, project accounting).
• Experience supporting business systems or ERP environments.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities effectively.

Responsibilities

• Provide day-to-day support for finance processes within D365 F&O, including Accounts Payable, Accounts Receivable, project accounting, invoicing, and timesheets.
• Investigate and resolve system issues, escalating more complex problems where appropriate.
• Support configuration changes within D365 F&O under direction and assist with deployments of fixes, patches, and updates.
• Maintain system data integrity and support user access and role reviews.
• Work closely with Finance and Project Operations teams to support core finance processes.
• Help ensure processes such as billing, timesheets, and month-end close run smoothly and consistently.
• Participate in system testing, including user acceptance and regression testing; document results.
• Liaise with Finance, IT, and external support teams to resolve issues and communicate updates.

Skills

D365 F&O knowledge

Finance process understanding

ERP support experience

Analytical problem solving

Multitasking / prioritization

Stakeholder engagement

Tools

D365 configuration

Testing & release management

Documentation tools

Job description

Who You Are:

The Finance Systems Analyst sits within the Finance Systems team and supports the ongoing operation, maintenance, and enhancement of Microsoft Dynamics 365 Finance & Operations (D365 F&O). This role acts as a key link between Finance users and the core systems team, ensuring issues are resolved efficiently, processes are supported, and system performance remains stable. The role requires a solid working knowledge of D365 F&O, with the opportunity to develop deeper functional expertise over time.

Requirements

What You'll Do:

Operational Support & Issue Resolution

• Provide day-to-day support for finance processes within D365 F&O, including Accounts Payable, Accounts Receivable, project accounting, invoicing, and timesheets.
• Investigate and resolve system issues, escalating more complex problems where appropriate.
• Support the resolution of workflow issues, posting errors, and data inconsistencies.
• Ensure timely handling of queries to minimise disruption to business operations.

System Configuration & Maintenance

• Support configuration changes within D365 F&O under direction (e.g. setup updates and minor enhancements).
• Assist with the deployment of system fixes, patches, and updates.
• Maintain system data integrity and support user access and role reviews.

Business Process Support

• Work closely with Finance and Project Operations teams to support core finance processes.
• Help ensure processes such as billing, timesheets, and month-end close run smoothly and consistently.
• Identify process inefficiencies and suggest practical improvements.

Testing & Change Support

• Participate in system testing, including user acceptance testing and regression testing.
• Support change deployments by validating expected outcomes.
• Document test scenarios, results, and issues identified.

Stakeholder Collaboration

• Liaise with Finance, IT, and external support teams to resolve system issues.
• Provide clear and timely updates on incidents and system changes.
• Support communication of system updates to end users.

Documentation & Controls

• Maintain clear documentation for processes, system configurations, and issue resolution.
• Ensure all activities align with audit and internal control requirements.
• Support standardisation and governance of finance system processes.

Who You Are:

Essential

• Working knowledge of Microsoft Dynamics 365 Finance & Operations.
• Understanding of core finance processes (e.g. Procure-to-Pay, Order-to-Cash, project accounting).
• Experience supporting business systems or ERP environments.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities effectively.

Desirable

• Experience with D365 configuration or functional support.
• Exposure to system testing and release management.
• Understanding of finance controls and audit requirements.
• Experience in a global or multi-entity environment.
• D365 Knowledge: Intermediate - able to resolve issues and support configuration, but not responsible for solution design.
• Autonomy: Works independently on most support tasks; escalates complex issues appropriately.
• Ownership: Owns assigned tickets and process areas, but not end-to-end system strategy or roadmap.
• Stakeholder Engagement: Confident working with Finance users; limited exposure to senior leadership.
• Problem Solving: Handles standard and moderately complex issues effectively.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.