File Transfer System Administration- SFG - Sterling FileGateway

Kyndryl; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Kyndryl is seeking a Unified Systems Operator to monitor, control, and maintain critical file transfer infrastructure. You will collaborate with customers and teams to provide robust solutions and react to incidents with proactive problem solving. Experience with IBM Sterling and cloud-native stacks is essential.

The role emphasizes hands-on configuration, performance optimization, and ongoing improvements to platform stability and user experience in a fast-paced environment.

Qualifications

• 7+ years in file transfer tools and related IBM Sterling stack.
• Experience with Agile and Scrum environments.
• Deep Know-how of related technologies and complex designs.

Responsibilities

• Monitor, control and maintain file transfer infrastructure across environments.
• Collaborate with teams and customers to deliver reliable solutions.
• Configure and optimize Sterling File Gateway components and related tools.
• Manage load balancers, antivirus scanners and SFG nodes.
• Troubleshoot, recover and test file transfer services during incidents.

Skills

File Transfer tools

Connect Direct

Connect Express

Connect Center

SFG Sterling FileGateway

SSP

B2B integration

Agile methodologies

Scrum tools

Jira

Confluence

GitHub

Nexus

Docker/Kubernetes

ServiceNow

IBM Sterling B2B Integrator

Shell scripting

Windows/Linux servers

Oracle

MS SQL

PostgreSQL

Azure Kubernetes

AWS Kubernetes

OpenShift

Infrastructure monitoring

Load balancer management

Antivirus management

Tools

Sterling File Gateway nodes

Sterling FileGateway configuration

medium/large-scale file transfer infra

Job description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.

So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a Unified Systems Operator at Kyndryl, you'll take on a critical role of monitoring, controlling, and maintaining cutting-edge systems across our expansive infrastructure environment. Youll be the key to providing innovative solutions to both technical and business challenges ensuring seamless operations that push the boundaries of what's possible. In this role, youll become a trusted advisor to our customers, offering insights into best practices and resource utilization. Youll be vital in maintaining our infrastructure through monitoring and validating events and or alerts, executing preventative tasks and escalating potential outages or abnormal situations, applying a proactive approach to challenges. As a Unified Systems Operator, youll have the opportunity to collaborate with diverse teams and specialists on projects and interact directly with customers to understand their needs facilitating cohesive and successful partnerships. To thrive in this role, you'll need to bring a challenge and detail-oriented mindset, coupled with the agility and sense of urgency needed in our fast-paced environment. Join us in shaping the future of technology where every day is an adventure, and every challenge is an opportunity for growth. Are you ready to redefine what's possible

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career.

Whether you envision your career path progressing in the technical specialist domain as a Technical Leader or migrating into other technical careers such as an Architect or a Systems Reliability Engineer we have opportunities you wont find anywhere else.

Who You Are

Youre good at what you do and possess the required experience to prove it.

However, equally as important you have a growth mindset; keen to drive your own personal and professional development.

You are customer-focused someone who prioritizes customer success in their work.

And finally, youre open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Experience

• 7+ Years of experience in File Transfer tools, Connect Direct, Connect Express, Connect Center, SFG - Sterling FileGateway, SFG lite, SSP and B2B
• Experience in practicing the relevant skills.
• Deep know-how in the related technologies.
• Able to create complex solutions/designs and other concepts, anticipating complex future scenarios and problems.
• Agile methodology as way of working
• Experience with Scrum Methodology and Tools Jira& , Confluence, GitHub, Nexus, Docker/Kubernetes
• Service Now User to start, work, track and complete Change Requests, Tasks
• Deep Experience with IBM Sterling B2B integrator
• Experience with IBM Sterling B2B integrator Control Center
• xperience with Shell scripting (Linux, Windows)
• Experience with IBM Sterling B2B Integrator Process configuration, internal Scripting
• Know-How also with Infrastructure (Windows Server, Linux, Oracle, MS SQL, PostgreSQL, Azure Kubernetes, AWS Kubernetes, OpenShift)
• The service provider should continuously strive to improve the platform stability, performance, and user experience.
• This may involve implementing enhancements, adopting new technologies or best practices, and incorporating user feedback for future updates.
• Customer 1st and 2nd level technical consulting

Preferred Skills and Experience:

• Installation and configuration of filetransfer infrastructure - Install Sterling File gateway (new nodes)
• Installation and configuration of filetransfer infrastructure
• Configure Sterling File gateway components (new configuration)
• Provisioning of software licenses based on defined portfolio.
• Server configuration and installation of necessary prerequisites (new components)
• Configuration of infrastructure components monitoring
• Manage the internal and external load balancer for Filetransfer Service
• Manage the Antivirus Scanners dedicated for Filetransfer Service*
• Manage the Sterling File Gateway (SFG) Nodes (incl. optimization and configuration)
• Execution of recommendations from System engineering / Architecture
• Performance and problem analysis without incident
• SFG optimization and configuration
• Guidance of user tests
• Performance analysis and optimization of applications
• Planning and operation of Customer recovery test
• Accompany user test at Customers request.
• Recovery of Filetransfers service infrastructure in case of disruption by incidents (SFG, SSPs, Control Center, Control Center Director) excluded antivirus solution, firewall and network supported by AGN
• Recovery of Filetransfers service infrastructure in case of disruption by incidents (MSSQL, Load Balancer, OS) excluded antivirus .