Field Technical Professional

Infonet Comm Enterprises; India; Remote; INR 300,000 - 450,000; Full time

Job summary

Infonet Comm Enterprises is hiring a field technician to install fiber broadband, configure routers, and ensure strong WiFi coverage at customer locations. You will diagnose connectivity issues and perform last-mile rectification.

Fresher or experienced candidates with ITI/ Diploma/ Any Degree are welcome. A two-wheeler and valid license are mandatory, with willingness to travel for field visits.

Qualifications

• ITI/ Diploma/ Any Degree required.
• Fresher or experienced candidates welcomed.
• Two-wheeler with valid driving license mandatory.

Responsibilities

• Install fiber broadband and set up routers at customer locations.
• Configure WiFi routers and ensure proper signal levels.
• Attend to customer complaints (low speed, no connectivity, device issues).
• Perform fiber splicing, jointing & last-mile rectification.
• Coordinate with NOC for backend issues & outages.
• Provide clear communication and follow safety standards.

Skills

Basic networking

WiFi configuration

Troubleshooting

Field work

Education

ITI / Diploma / Any Degree

Job description

Install fiber broadband, routers, ONU/ONT at customer locations.
Configure WiFi routers & ensure proper signal levels.
Attend to customer complaints (low speed, no connectivity, device issues).
Perform fiber splicing, jointing & last-mile rectification.
Coordinate with NOC for backend issues & outages.
Provide clear communication and support to customers.
Follow safety standards and ensure quality installation.

Skills Required

• Basic networking knowledge (LAN/WAN/WiFi).
• Fiber optics knowledge (added advantage).
• Strong troubleshooting & customer handling skills.
• Ability to work independently in the field.

Eligibility

• Qualification: ITI / Diploma / Any Degree.
• Fresher or Experienced can apply.
• Two-wheeler + valid driving license (mandatory).
• Willing to travel for field visits.