Skylink Fibernet Private Limited | Full time
Coimbatore South, India | Posted on 09/11/2025
Skylink is at the forefront of India’s digital evolution, connecting people and organizations with dependable, modern telecom solutions. We deliver broadband, IPTV, and enterprise connectivity that support the way India works, learns, and communicates. Our network is built for consistent, real‑world performance, ensuring uninterrupted digital experiences for homes, stable and secure connectivity for businesses, and scalable, high‑capacity solutions through our own data center infrastructure. As we expand across regions, Skylink remains committed to thoughtful innovation and dependable service. Every solution we build is shaped by real customer needs, whether it is supporting households, enabling business growth, or strengthening critical infrastructure across communities. Skylink is evolving with the needs of a rapidly digitizing nation, and our work reflects that momentum. We value people who care about building reliable technology and improving everyday connectivity. If you’re looking to contribute to meaningful, long‑term infrastructure, Skylink offers a place to do work that stands up to real‑world use.
Key Responsibilities
- Carry out on‑site installation of internet services, routers, modems, fiber ONT/ONU devices, and other telecom equipment.
- Diagnose and resolve technical faults in broadband, leased line, or fiber connectivity at customer premises.
- Perform fiber splicing, signal testing, and basic network configuration for enterprise and home users.
- Coordinate with backend NOC (Network Operations Center) to resolve escalated field issues and ensure service uptime.
- Document service calls, installations, fault resolutions, and customer sign‑offs daily.
- Conduct preventive maintenance checks and audits of field assets and junction boxes (FDPs, OFC routes).
- Educate end‑users on device handling, safety, and simple troubleshooting techniques.
- Adhere to SLA timelines for fault resolution and installation, maintaining customer satisfaction.
- Maintain inventory of field tools, consumables, and ensure proper handling of company assets.
Requirements
- Qualification: 10th /+2/ ITI / Diploma / B.E. / B.Tech in Electronics, Telecommunications, or related stream. Freshers can apply.
- Experience: 0–3 years in field service roles in ISP/telecom sector preferred.
- Hands‑on experience in using tools like OTDR, splicing machines, and signal testers (preferred).
- Strong interpersonal and problem‑solving skills.
- Must possess a two‑wheeler and a valid driving license.
- Willingness to travel locally and work on rotational shifts/weekends if required.
Benefits Offered
Fixed Salary + Travel Allowance + Incentives