Field Service Engineer - Particle Accelerators Hyderabad

IBA Proton Therapy; Hyderabad; On-site; INR 1,338,000 - 2,137,000; Full time

Benefits offered by this job

Competitive package

International travel opportunities

Internal mobility across departments

Job summary

IBA Proton Therapy in Hyderabad, India, seeks a Field Service Engineer to install, maintain and troubleshoot proton therapy equipment on customer sites worldwide. You will play a key role in ensuring high-quality technologies and services, traveling internationally and collaborating with cross-functional teams to improve patient care.

Based in Hyderabad, you will support the accelerator systems, gain hands-on expertise, and become a specialist in our latest cancer treatment solutions while

Qualifications

• Bachelor's or master's in electronics, mechanics, or systems engineering.
• Based in Hyderabad, India.
• Fluent English, in speech and writing.
• 5+ years of field/installation experience with strong troubleshooting.
• Knowledge of RF systems, power supplies, vacuum and pneumatic systems.

Responsibilities

• Install and test equipment/systems per plan and specs.
• Troubleshoot systems and report improvements to R&D.
• Maintain equipment per schedule and repair as needed.
• Assist in creating training materials and deliver training.
• Document interventions with high detail and accuracy.
• Support Remote Helpdesk with troubleshooting and support.
• Participate in multidisciplinary projects to improve processes and products.

Skills

Field service

Root-cause analysis

Team player

English fluency

Education

Electronics engineering

Mechanical engineering

Systems engineering

Tools

CMMS

Job description

Mission

Are you an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel? Then we have an exciting Career opportunity for you.

Mission

Join a global team supporting one of the world's most advanced cancer treatment technologies. As a Field Service Engineer, you will gain hands-on expertise in particle accelerators, travel internationally, and contribute directly to improving patient care worldwide.

As a Field Service Engineer “Accelerators”, you play a key role in our mission to treat cancer patients. You participate to the installation and maintenance of the IBA systems, equipments and technical tools on the Proton Therapy sites worldwide and more specifically related to the accelerator part on customer’s site.

You ensure the highest quality of state-of-the-art technologies and services. You will become a specialist in the latest cancer treatment solutions and represent IBA with your “know-how”.

Challenges we trust you with

• Install and test equipment/systems according to the defined planning, procedure timelines, operating processes, and specifications.
• Perform system troubleshooting and report improvements to the Research and Development Team.
• Maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to resolve problems.
• Assist with the creation of training material and delivery of training to other colleagues.
• Document and report interventions and actions undertaken with high levels of detail and accuracy.
• Support the Remote Helpdesk shifts consisting of troubleshooting and dedicated support to our installed base.
• Participating in multidisciplinary projects to improve processes, product, and emphasize best practice sharing.

What We Value

You have

Basic Qualifications

• Bachelor of Master in electronics, mechanics, or systems engineering, major of Particle Accelerator is a strong asset.
• Based in Hyderabad.
• Fluent communication skills in English, oral and written.
• 5 years of related work experience (with an emphasis on field work), Proven expertise in root-cause analysis, with the ability to lead large-scale system troubleshooting is an asset.
• Solid knowledge and understanding of electronics, Electro-mechanical backgrounds are a strong asset:
• RF systems.
• Power supply experience.
• Vacuum and pneumatic systems.
• Power supplies (high voltage AC and low voltage DC).
• Experience using computerized maintenance management systems to plan proactive is an asset.
• Strong experience in high tech medical equipment is an asset.

And you also are

• Customer service oriented.
• A team player with strong interpersonal skills that can give and receive feedback in a positive and constructive way.
• Driven, proactive, and hands-on individual.
• Uphold all health and safety policies and practices.
• Focused on delivering on deadlines while ensuring the highest quality standards as required by policies, norms and other rules and regulations.
• Willing to travel approximately 50% of the time, with more travel foreseen during the training period (+/- 6 months).
• A flexible person, willing to work morning, afternoon or night shift and work on weekends.
• Capable of handling pressure in stressful situations.
• Capable of adapting to different cultures and various interlocutors.

What We Offer

• Competitive package
• Travel the world/International Adventure: Travel the world, all continents while supporting high-tech equipment on-site, gaining hands-on experience
• Internal Mobility: Benefit from diverse career development opportunities across departments and projects within a growing, global company.

Compensation Package

Total gross guaranteed annual compensation range:

Indian Rupee (1.338.000 - 2.136.600) CTC

The salary range indicated above is provided in compliance with applicable pay transparency requirements and reflects the typical compensation scope for this position based on the role's level of responsibility, required expertise, and location. The actual offer will be determined on an individual basis, taking into account objective and gender-neutral factors including relevant professional experience, qualifications, specific competencies, and internal equity. The range does not constitute a guaranteed salary and is subject to adjustment based on the final assessment of the selected candidate's profile. The role might also qualify for additional compensation elements such as variable pay, profit sharing, and benefits which are not reflected in this range.

Recruitment process

• First interview - with Luis de la Serna (Recruiter)
• Technical test
• Second interview - with René Breemans (Hiring Manager)