Field Sales Executive - Mumbai

Rentokil Initial; Mumbai Suburban; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Attractive base salary

Annual performance-based bonus

Group Mediclaim Insurance Policy

Travel reimbursement

Job summary

A leading pest control service provider in Mumbai is seeking a Field Sales Associate. The successful candidate will manage business development, customer service, and ensure timely invoicing. The role requires strong interpersonal skills and the ability to negotiate effectively. Candidates must be at least 12th pass. Attractive salary and benefits including performance-based bonuses are offered.

Qualifications

• Candidates must be 12th pass and eager to start a career in Field Sales.

Responsibilities

• Achieve sales KPIs according to the branch's approved business plan.
• Prepare reports and submit to customers on time.
• Ensure quality service delivery and maintain good customer relationships.
• Conduct detailed inspections at client sites.
• Prepare daily and monthly sales reports regularly.

Skills

Good interpersonal & networking skills

Ability to communicate effectively

Ability to negotiate with clients

Ability to achieve targets

Computer skills

Education

12th pass

Job description

Overview

Base pay range information is provided by Rentokil Initial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture between Pest Control India and Rentokil. Rentokil PCI operates across 300 locations in India.

Job Responsibilities

• Business Development (Sales)

• Get business as per the approved business plan of the branch
• Responsible for sales promotion activities in the assigned territory
• Ensure all Sales KPIs are achieved month on month
• Identify and follow-up with prospective customers and respond to enquiry calls within a specific time period
• Maximise conversion of enquiries into orders
• Ensure renewals in line with Company Expectations
• Keep a close eye on the developments & business opportunities in the assigned territory
• Prepare MPG and ensure it is updated regularly

• Customer Service

• Ensure the quality of service delivery
• Maintain good liaison with the customers
• Prepare reports & submit the same on time to the customers
• Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
• Conduct detailed inspection & SRA at client site
• Prepare quotations for the customers through the system
• Give report of customer feedback to the Branch Manager and collect Appreciation Letters from RBU/CBU customers
• Set correct customer expectations with respect to pest management
• Ensure correct customer information (email, 2 contact numbers, address with landmark) is captured
• Sell visits as per iCABS frequencies for timely service delivery by service planners
• Share & explain the cost sheet to operations along with material details; align customer expectations with operations before service delivery
• Ensure all sales are visible in iCABS for planning & execution via Service Companion; timely punching of new sales in SRA to provide planners sufficient lead time

• Administration & Accounts

• Ensure timely submission of invoices & necessary acknowledgements
• Follow-up for timely and correct invoicing by the back office
• Share costings and customer expectations with operations before service delivery
• Ensure all collections are deposited to back office within 24 hours
• Review daily collection & billing with back office

• Maintaining Systems and MIS

• Ensure required systems related to sales are updated on a timely basis
• Prepare Daily and Monthly Sales Reports
• Maintain database of customers

• Key Result Areas

• Business Development (Sales)
• Develop new business opportunities & upselling opportunities
• Renewals (if assigned)
• Calls/Survey/Quotations/PDSA as per regional plan
• Collection & DSO
• Customer Service
• Timely invoice submission

• Competencies (Skills Essential To The Role)

• Good interpersonal & networking skills
• Ability to communicate effectively
• Ability to negotiate with the clients
• Ability to achieve targets
• Computer skills

• Requirements

Anyone who is 12th pass and wants to start a career in Field Sales.

Benefits

• Attractive base salary
• Annual performance-based bonus
• Group Mediclaim Insurance Policy
• Travel reimbursement

Seniority level

• Associate

Employment type

• Full-time

Job function

Fields related to Field Sales and Client Acquisition roles; This description includes multiple job title variants as part of the posting.