Field Sales Executive

Rentokil Initial Hygiene India Private Limited; Thiruvananthapuram; On-site; INR 450,000 - 750,000; Full time

Benefits offered by this job

Safety

Integrity

Innovation

Learning & Development

Open & Transparent

Performance Orientation

Job summary

Rentokil Initial Hygiene India Private Limited in Trivandrum is seeking a Field Sales Executive to identify, source and secure pest control business opportunities. You will drive new sales productivity, renewals and collections, reporting to the Branch Manager and collaborating with internal teams and external stakeholders.

Requires 2 years of direct sales experience in facilities management or home services, strong communication and negotiation skills, and a track record of meeting targets.

Qualifications

• 2+ years of direct sales experience in facilities management or commercial services.
• Experience in home services or residential cleaning is a plus.
• Graduate in any stream with sales orientation.

Responsibilities

• Develop new business opportunities and upsell where possible.
• Meet branch sales targets and KPIs consistently.
• Follow up with prospective customers and respond to inquiries promptly.
• Coordinate invoicing and collections with back office.
• Collaborate with Operations & Planners to schedule services.
• Maintain customer database and prepare daily/Monthly sales reports.

Skills

Interpersonal skills

Communication

Negotiation

Target achievement

Computer skills

Education

Any Graduate

Job description

Field Sales Executive - Trivandrum

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com

About the Role:

The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

• Business Development (Sales) Get business as per the approved business plan of the branch
• Responsible for sales promotion activities in the assigned territory
• Ensure all Sales KPIs are achieved month on month
• Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
• Maximise conversion of enquiries into orders
• Ensure renewals in line with Company Expectations
• Keep a close eye on the developments & business opportunities in the assigned territory
• Prepare MPG and ensure its updated regularly
• Customer Service Ensure the quality of service delivery Maintain good liaison with the customers
• Prepare reports & submit the same on time to the customers
• Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
• Conduct detailed inspection & SRA at client's site
• Prepare quotations for the customers through the system
• Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
• Set correct Customer expectations with respect to the pest management Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
• Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
• Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
• Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.
• Administration & Accounts Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
• Follow-up for the timely and correct invoicing by the back office Share the costings and customer expectation with operations before service delivery
• Ensure all the collections gets deposited to back office within 24 hours Review daily collection & billing with back office department Maintaining Systems and MIS Ensure the required systems related to sales are updated on timely basis. Prepare Daily and Monthly Sales Report Maintain Database of customers

Requirements Key Result Areas:

• Develop new business opportunities & Upselling Opportunities
• Renewals (if assigned) Calls/ Survey / Quotations/ PDSA as per Regional plan
• Collection & DSO Customer Service Timely Invoice Submission

Competencies (Skills essential to the role):

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients
• Ability to achieve targets
• Computer Skills

Educational Qualification / Other Requirement:

Any Graduate (Any stream) Sales experience of a minimum of 2 years in Direct Sales (Facilities Management) for Commercial business profile Preferable experience of minimum 2 years in Home product / Home service business, residential cleaning services for Residential business profile

Role Type / Key working relationships:

Field Sales - Individual Contributor Role External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners

Benefits:

• Safety
• Integrity
• Innovation
• Learning & Development
• Open & Transparent
• Performance Orientation

DEI statement:

At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

Experience Level:

Mid Level