Field Cash Collection Executive

ecH-aaR Manpower Solutions; Mysuru; On-site; INR 315,000 - 385,000; Full time

Benefits offered by this job

Petrol allowance

Job summary

ecH-aaR Manpower Solutions is seeking a motivated Field Cash Collection Executive for a leading bank. The role involves field visits to collect cash payments, maintaining records, and addressing customer inquiries with a focus on compliance and customer satisfaction.

Fresh graduates or those with cash collection or customer service experience are encouraged to apply. Working hours are 7:00 AM to 4:00 PM, with petrol allowance and a competitive salary up to 3.5 LPA.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Experience in field collection or customer service preferred.
• Basic understanding of cash handling and financial transactions.

Responsibilities

• Conduct field visits to collect cash payments from customers.
• Maintain accurate records of collections and transactions.
• Address customer inquiries and assist with payment processes.
• Collaborate with internal teams to resolve collection issues.
• Ensure compliance with bank policies and procedures during collection activities.

Skills

Strong communication

Interpersonal skills

Independent work

Time management

Cash handling basics

Job description

We are seeking a motivated and detail-oriented Field Cash Collection Executive to join our team at a leading bank. This role is ideal for fresh graduates or individuals with a background in cash collection and customer service.

As a Field Cash Collection Executive, you will be responsible for collecting payments from customers in the field, ensuring timely and accurate transactions. You will work closely with clients to address any queries or concerns regarding their payments, fostering positive relationships and maintaining customer satisfaction.

Key Responsibilities:

• Conduct field visits to collect cash payments from customers.
• Maintain accurate records of collections and transactions.
• Address customer inquiries and provide assistance regarding payment processes.
• Collaborate with the bank's internal teams to resolve any issues related to collections.
• Ensure compliance with bank policies and procedures during collection activities.

Required Skills:

• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Previous experience in field collection or customer service is preferred.
• Basic understanding of cash handling and financial transactions.

This position offers a competitive salary of up to 3.5 LPA, depending on current CTC and experience, along with additional allowances such as petrol allowance.

Working hours are from 7:00 AM to 4:00 PM.