Field Account Manager

Sartorius; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Sartorius is seeking a Sales Account Manager to drive results for mid-size and large accounts in a defined territory. You will use SFDC to manage leads and opportunities, build strong customer relationships, and collaborate with cross-functional teams to meet Sartorius targets.

Qualified candidates have a master's degree in life sciences or engineering and 8–10 years of field sales experience in Life Science, with strong English communication and negotiation skills.

Qualifications

• Master's degree in life sciences or engineering (Biotechnology or Chemical)
• 8–10 years field sales experience in Life Science, preferably lab/process based
• Hands-on use of SFDC and other CRM tools
• Excellent English communication and sales negotiation skills
• Self-motivated, energetic, results oriented, able to work independently
• Good teamwork skills and ability to work with cross-functional teams
• Willingness and ability to travel frequently
• Proven software skills, e.g. Microsoft Office

Responsibilities

• Promote Sartorius products and services in an assigned geographic area to achieve sales and revenue targets
• Identify new business opportunities aligned with market and growth strategy
• Use SFDC to manage leads, opportunities, and customer interactions accurately
• Analyze SFDC data to identify trends and track sales performance
• Drive newly launched products into the marketplace and follow up on implementation of sales activity
• Assess customer needs, generate leads, respond to inquiries, and propose products/services
• Develop and implement account plans and coordinate resources
• Collaborate with cross-functional teams to gain market share
• Coordinate and participate in marketing activities in the territory
• Assess potential of each customer and convert into business
• Build strong customer relationships for long-term partnerships

Skills

English communication

Sales negotiation

Independent

Teamwork

Willingness to travel

Education

Masters degree in life sciences or engineering (Biotechnology or Chemical)

Tools

SFDC (Salesforce)

Microsoft Office

Job description

The Sales Account Manager will be responsible for all sales results of mid-size and large accounts in a defined territory and for developing strong customer relations according to the organizational strategy for the assigned customer base. An essential part of this role is the active use of our CRM system (SFDC) to manage sales activities and customer interactions effectively as this tool is the foundation of our sales framework and operational sales steering, and a key enabler for this role to achieve his/her targets as well as Sartorius targets.

Main Responsibilities & Tasks

• Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
• Identify new business opportunities aligned with the organization's overall market and growth strategy
• Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
• Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
• Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
• Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
• Develop and implement account plans and request and coordinate resources in line with the account plans
• Work closely with cross-functional team to create higher market perception and successful strategies to gain business from an account
• Coordinate and participate in marketing activities in assigned territory
• Frequently assess the potential of each customer and plan to realize it into business
• Manage and build strong customer relationships for long term partnership

Qualification & Skills

• Masters degree in life sciences or engineering in Biotechnology, Chemical (higher level of education would be beneficial)
• Minimum 8-10 years field sales experience, with preferable laboratory / process based experience in Life Science
• Hands-on knowledge and proactive usage of SFDC and other CRM tools
• Excellent communication in English and Sales negotiation skills
• Self-motivated, energetic, results oriented, capacity to work independently with a strong sense of responsibility
• Good teamwork skills and proven ability to also work with cross-functional teams
• Willingness and ability to travel frequently
• Proven software skills, e.g. Microsoft Office

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.