Factory IT /OT Specialist

hitachi; Vadodara; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

HITACHI ENERGY INDIA LIMITED is seeking an IT/OT Specialist in Savli, Gujarat to provide onsite IT support for factory IT and shop floor OT assets. You will handle cybersecurity first responder tasks and coordinate with global cybersecurity teams.

You will identify critical assets, implement remediation patches, and work with vendors to ensure proper configuration and security of OT systems. Strong knowledge of networking, SCADA/HMI/PLCs and certifications is expected.

Qualifications

• Bachelor's degree or Diploma in computer science, Information Technology, or a related field.
• 3 to 5 years of combined experience in enterprise IT infrastructure and industrial automation or plant-floor OT support.

Responsibilities

• Provide end-user desk-side IT support for office IT and shop-floor IT/OT assets.
• Investigate and respond to IT/OT cybersecurity incidents under guidance.
• Identify critical assets within the factory and monitor protection.
• Install security patches and remediation measures for OT assets.
• Collaborate with vendors to ensure patches and configurations are correct.
• Ensure compliance with external and internal regulations and Hitachi Energy policies.
• Maintain knowledge of ITIL 4 practices and Lean Six Sigma where applicable.

Skills

Networking

Cybersecurity

SCADA/HMI/PLCs

Certifications

Education

Bachelor's degree or Diploma in CS/IT

Tools

Service Now IT Enterprise Platform

MS Office 365

Windows

iOS

Asset Management Tools

Job description

Location

Savli, Gujarat, India

Job ID

R0146712

Date Posted

2026-10-14

Company Name

HITACHI ENERGY INDIA LIMITED

Profession (Job Category)

IT, Telecom & Internet

Job Schedule

Full time

Remote

No

Job Description

The opportunity:

As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy site's owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks.

How you'll make an impact:

Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support

provide computer onsite support of execution for Factory or Hitachi energy site's owned/managed assets

carry out OT asset IT/OT Cybersecurity operational tasks.

Knowledge of Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory, CCTV / security systems.

carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder.

Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection

Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required.

Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems.

Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained.

Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer.

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Education :

Bachelor's degree or Diploma in computer science, Information Technology, or a related field.

Experience:

3 to 5 years of combined experience in enterprise IT infrastructure and industrial automation or plant-floor OT support.

Technical Skills:

• Networking (TCP/IP, VLANs, industrial protocols like Modbus, ProfNet, or OPC-UA).
• Knowledge of Cybersecurity frameworks.
• Familiarity with SCADA, HMI, PLCs, and virtualization/cloud platforms.
• Certifications (Preferred): CISSP, CCNA

Individual contributor using in-depth knowledge in a specific area to execute complex or specialized projects / challenges often thinking independently to challenge traditional solutions.

Works independently, applying established standards.

Proficiency in both spoken & written English language is required.

Tools:

• Service Now IT Enterprise Platform
• MS Office 365
• Windows
• iOS
• Asset Management Tools

Methodologies of this role:

• ITIL 4 Preferred
• L6S Lean 6 Sigma Certified

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with appl