Factory IT /OT Specialist | Savli, India

Hitachi Energy Ltd.; Vadodara; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Hitachi Energy Ltd. is seeking an IT/OT Specialist to provide onsite support for factory and office IT/OT assets, including cybersecurity first responder tasks. The role involves protecting OT systems, monitoring critical assets, and collaborating with global cybersecurity teams to ensure secure operations. The candidate should have 3–5 years of IT/OT experience and relevant certifications.

Qualifications

• Bachelor’s or Diploma in CS/IT or related field.
• 3–5 years of combined enterprise IT infrastructure and industrial OT support.

Responsibilities

• Provide desk-side IT/OT support for end users and meeting rooms.
• Onsite support for factory/site assets and office IT/OT equipment.
• Lead IT/OT cybersecurity first-responder activities under guidance of security teams.
• Identify critical assets within the factory for monitoring and protection.
• Install patches and remediation measures on OT/IT assets to mitigate security risks.
• Coordinate with vendors to ensure proper patching and maintenance of OT systems.

Skills

Networking

Cybersecurity frameworks

SCADA/HMI/PLCs

Virtualization/Cloud

English proficiency

Education

Bachelor’s degree in computer science / Information Technology

Diploma in computer science / IT

Tools

CISSP certification

CCNA certification

Job description

As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy site's owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks.

How you’ll make an impact:

• Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
• provide computer onsite support of execution for Factory or Hitachi energy site's owned/managed assets
• carry out OT asset IT/OT Cybersecurity operational tasks.
• Knowledge of Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory, CCTV / security systems.
• carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder.
• Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection
• Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required.
• Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems.
• Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained.
• Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Education:

• Bachelor’s degree or Diploma in computer science, Information Technology, or a related field.
• Experience: 3 to 5 years of combined experience in enterprise IT infrastructure and industrial automation or plant-floor OT support.

Technical Skills:

• Networking (TCP/IP, VLANs, industrial protocols like Modbus, ProfNet, or OPC-UA).
• Knowledge of Cybersecurity frameworks.
• Familiarity with SCADA, HMI, PLCs, and virtualization/cloud platforms.
• Certifications (Preferred): CISSP, CCNA
• Individual contributor using in-depth knowledge in a specific area to execute complex or specialized projects / challenges often thinking independently to challenge traditional solutions.
• Works independently, applying established standards.
• Proficiency in both spoken & written English language is required.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.